Argyle incident

Elevated error rate in banking endpoints

Major Resolved View vendor source →

Argyle experienced a major incident on September 4, 2026 affecting API and Console and 1 more component, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 02:22 PM UTC
Resolved
Sep 04, 2026, 06:47 PM UTC
Duration
4h 25m
Detected by Pingoru
Sep 04, 2026, 02:22 PM UTC

Affected components

APIConsoleBankingEncompass

Update timeline

  1. investigating Sep 04, 2026, 02:22 PM UTC

    We are seeing an increased error rate on the /v2/open-banking endpoints. Requests are failing at a rate above normal baseline, impacting open banking account connections and data retrieval for affected users.

  2. monitoring Sep 04, 2026, 02:33 PM UTC

    We have identified the issue and deployed a fix via a new release. Error rates on /v2/open-banking have returned to baseline and requests are succeeding normally. We are moving this incident to monitoring while we confirm the fix holds. No further customer impact is expected. We will resolve the incident if metrics remain stable

  3. resolved Sep 04, 2026, 06:47 PM UTC

    This incident has been resolved.