Resolved after 2 hours 25 minutes, affecting School MIS and MAT MIS, on October 29, 2026.
Our engineers have implemented a fix for the issue with logging in via SSO. All customers should now be able to log in to their Arbor sites as expected. We will continue to monitor closely throughout the day. We’re sorry for any disruption caused and would like to thank customers for their patience while we worked on this.
Affected components
Update timeline
- investigating Oct 29, 2026, 10:57 AM UTC
We’re aware that some customers are currently experiencing issues with logging into Arbor via SSO. We’re very sorry for the disruption this is causing. Our engineering team is looking into this as an urgent priority. We’ll post our next update as soon as we have more information.
- resolved Oct 29, 2026, 11:36 AM UTC
Our engineers have implemented a fix for the issue with logging in via SSO. All customers should now be able to log in to their Arbor sites as expected. We will continue to monitor closely throughout the day. We’re sorry for any disruption caused and would like to thank customers for their patience while we worked on this.
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