Resolved after 22 hours 27 minutes, affecting API and GraphQL, on October 7, 2026.
The error messages affecting GraphQL API have now been resolved. We sincerely apologise again for the disruption this caused to your day, and thank you for your patience while our teams worked on a fix.
Affected components
Update timeline
- investigating Oct 08, 2026, 09:07 AM UTC
We’re aware of an issue with our GraphQL API, where queries for Primary Email Address are returning errors. We sincerely apologise for the disruption this is causing. Our engineering team is fully engaged and investigating this as an urgent priority. We will post our next update as soon as we have more information.
- resolved Oct 08, 2026, 12:07 PM UTC
The error messages affecting GraphQL API have now been resolved. We sincerely apologise again for the disruption this caused to your day, and thank you for your patience while our teams worked on a fix.
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