Is Arbor Education down?

We are aware that some customers are currently unable to log in to their Arbor site today. We sincerely apologise for the disruption this is causing. Our engineering team is fully engaged and investigating this as an urgent priority. We will post our next update as soon as we have more information.

The login issues affecting Arbor sites today have now been resolved, and services are operating normally. We sincerely apologise again for the disruption this caused to your day, and thank you for your patience while our teams worked to fix it.

We are aware that customers are currently experiencing errors and are unable to log in to their Arbor site this morning. We sincerely apologise for the disruption this is causing. Our engineering team is fully engaged and investigating this as an urgent priority. We will post our next update as soon as we have more information.

We have identified the root cause of the login and error issues and are currently working towards a full resolution. Thank you for your continued patience. We will provide our next update as soon as the fix is fully deployed or within the next 30 minutes.

The login issues and errors affecting Arbor sites today have now been fully resolved, and all services are operating normally. We sincerely apologise again for the disruption this caused to your day, and thank you for your patience while our teams worked to fix it.

We recognise that some customers have been experiencing an issue where they are encountering intermittent site unavailable messages on their Arbor site and system slowness. We have placed affected sites into Maintenance Mode. We’re very sorry for any disruption caused and are working on this as an urgent priority.

Our engineers have successfully implemented a fix for the intermittent site unavailability and slowness issues. All affected customers should now be able to access their Arbor sites as usual. We sincerely apologise for the disruption caused and would like to thank customers for their patience while we worked to resolve this incident.

We recognise that some customers are experiencing an issue where they are encountering intermittent site unavailable messages on their Arbor site and system slowness. We’re very sorry for any disruption caused and are working on this as an urgent priority.

To accelerate service restoration and prevent further issues for impacted users, we are placing affected sites into Maintenance Mode. Our teams are actively working to bring all services back online and stable.

Our engineers have successfully implemented a fix for the intermittent site unavailability and slowness issues. All affected customers should now be able to access their Arbor sites as usual. We sincerely apologise for the disruption caused and would like to thank customers for their patience while we worked to resolve this incident.

We’re investigating an issue with Email Imports that is currently affecting Auto Absence. Our engineers are working to restore the import service. We’re sorry for this disruption, and we’ll post the next update shortly.

Our engineers have successfully implemented a fix for the Email Import issues. Auto Absence is now processing imports correctly; all messages created during this incident will be imported. This incident is now resolved. Thank you for your patience while we worked to get this fixed.