Ansarada Outage History
Ansarada is up right nowAnsarada had 44 outages in the last 2 years totaling 50h 31m of downtime — averaging 1.8 incidents per month.
There were 44 Ansarada outages since January 13, 2025 totaling 50h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.
Dataroom degrade
Timeline · 4 updates
- investigating Jul 08, 2026, 12:41 AM UTC
We are currently investigating this issue.
- identified Jul 08, 2026, 01:01 AM UTC
The problem is fixed and user can start uploading document normally. We are keep monitoring.
- monitoring Jul 08, 2026, 01:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2026, 01:07 AM UTC
This incident has been resolved.
Dataroom service degraded
Affected: User AdministrationDataroom ManagementDocumentsQ&AReporting
Timeline · 4 updates
- investigating May 08, 2026, 09:12 AM UTC
The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.
- identified May 08, 2026, 09:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 08, 2026, 09:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 09:34 AM UTC
This incident has been resolved.
System performance downgrade
Timeline · 4 updates
- investigating May 08, 2026, 12:37 AM UTC
There is a big downgrade in system performance which blocking user from using the system.
- identified May 08, 2026, 12:44 AM UTC
We have identified the cause and apply the update
- monitoring May 08, 2026, 12:45 AM UTC
A fixed has been implemented and we are monitoring the system
- resolved May 08, 2026, 02:31 AM UTC
This incident has been resolved.
Home Dashboard outage
Affected: User AdministrationHome DashboardDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality
Timeline · 8 updates
- investigating May 07, 2026, 01:35 PM UTC
The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.
- investigating May 07, 2026, 01:53 PM UTC
We are continuing to investigate this issue.
- identified May 07, 2026, 02:26 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 07, 2026, 03:18 PM UTC
We are continuing to work on a fix for this issue.
- identified May 07, 2026, 03:20 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 07, 2026, 04:14 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 07, 2026, 04:14 PM UTC
We are continuing to monitor for any further issues.
- resolved May 07, 2026, 04:21 PM UTC
This incident has been resolved.
Bulkdownloads outage
Affected: Archives / Bulk Downloads
Timeline · 5 updates
- investigating May 06, 2026, 05:30 PM UTC
We are currently investigating this issue.
- identified May 06, 2026, 05:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2026, 05:38 PM UTC
A fix has been implemented. However there are still slowness in the processing. We are still working to fix it
- monitoring May 06, 2026, 06:07 PM UTC
We are continuing to monitor for any further issues.
- resolved May 06, 2026, 06:55 PM UTC
This incident has been resolved.
Secured Office outage
Affected: DocumentsArchives / Bulk Downloads
Timeline · 4 updates
- investigating Apr 09, 2026, 08:43 AM UTC
We are currently investigating this issue.
- monitoring Apr 09, 2026, 08:51 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 09, 2026, 08:52 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 09, 2026, 09:00 AM UTC
This incident has been resolved.
Manage Document disruption regionally
Affected: Documents
Timeline · 8 updates
- investigating Apr 01, 2026, 08:00 AM UTC
We are currently investigating this issue.
- identified Apr 01, 2026, 08:07 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 01, 2026, 08:09 AM UTC
the issues identified and we are working to minimize the impact.
- identified Apr 01, 2026, 08:13 AM UTC
the issues identified and we are working to minimize the impact.
- identified Apr 01, 2026, 08:22 AM UTC
the issues identified and we are working to minimize the impact.
- identified Apr 01, 2026, 08:26 AM UTC
the issues identified and we are working to minimize the impact.
- identified Apr 01, 2026, 08:28 AM UTC
the issues identified and we are working to minimize the impact.
- resolved Apr 01, 2026, 08:54 AM UTC
This incident has been resolved.
Dataroom outage
Affected: Documents
Timeline · 5 updates
- investigating Mar 27, 2026, 02:37 PM UTC
The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.
- identified Mar 27, 2026, 02:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 27, 2026, 02:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 27, 2026, 02:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 27, 2026, 02:47 PM UTC
This incident has been resolved.
Bulkdownload partial outage
Affected: Archives / Bulk Downloads
Timeline · 11 updates
Unable to login to DataRoom
Affected: User AdministrationDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality
Timeline · 3 updates
- investigating Feb 17, 2026, 04:29 PM UTC
We are currently investigating this issue.
- identified Feb 17, 2026, 04:49 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 17, 2026, 05:03 PM UTC
This incident has been resolved.
Outage on Ansarada website
Affected: Ansarada.com websiteeCommerce
Timeline · 4 updates
- investigating Feb 06, 2026, 03:24 AM UTC
We are currently investigating this issue.
- identified Feb 06, 2026, 03:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 06, 2026, 03:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2026, 03:49 AM UTC
This incident has been resolved.
Unable to invite people to team
Affected: User Administration
Timeline · 4 updates
- investigating Jan 27, 2026, 05:06 AM UTC
We are currently investigating this issue.
- identified Jan 27, 2026, 05:15 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 27, 2026, 05:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 27, 2026, 05:26 AM UTC
This incident has been resolved.
Unable to upload office documents
Affected: Documents
Timeline · 4 updates
- investigating Dec 23, 2025, 03:52 AM UTC
We are currently investigating this issue.
- investigating Dec 23, 2025, 04:19 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 23, 2025, 04:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 23, 2025, 04:41 AM UTC
This incident has been resolved.
Transient issues with archive and bulk downloads
Affected: Archives / Bulk Downloads
Timeline · 4 updates
- investigating Dec 11, 2025, 10:59 PM UTC
We are currently investigating this issue.
- investigating Dec 11, 2025, 10:59 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 11, 2025, 11:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2025, 12:29 AM UTC
This incident has been resolved.
Intermittent Login Issues for Some Users
Affected: Ansarada Identity
Timeline · 5 updates
- investigating Nov 24, 2025, 03:51 PM UTC
Some users are experiencing intermittent issues when attempting to log in to their datarooms. The problem does not affect all users. We are currently investigating the root cause and working to restore full access as soon as possible.
- investigating Nov 24, 2025, 04:39 PM UTC
We are continuing to investigate this issue.
- identified Nov 24, 2025, 04:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 24, 2025, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 24, 2025, 05:04 PM UTC
This incident has been resolved.
Secure PDF Documents degraded
Affected: Documents
Timeline · 6 updates
- investigating Nov 21, 2025, 03:03 AM UTC
We are currently investigating this issue.
- investigating Nov 21, 2025, 04:00 AM UTC
We are continuing to investigate this issue.
- investigating Nov 21, 2025, 05:08 AM UTC
We are continuing to investigate this issue.
- investigating Nov 21, 2025, 06:46 AM UTC
We are continuing to investigate this issue.
- identified Nov 21, 2025, 07:17 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 21, 2025, 07:40 AM UTC
This incident has been resolved.
Ansarada platform outage
Affected: Ansarada.com websiteUser AdministrationHome DashboardDataroom ManagementAnsarada IdentityDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk Downloads
Timeline · 12 updates
Ansarada.com quote page outage in some regions
Affected: Ansarada.com websiteeCommerce
Timeline · 7 updates
- investigating Nov 06, 2025, 05:00 PM UTC
We are currently investigating an issue affecting the quote page on Ansarada.com in some regions. Other parts of the website remain operational. Our team is working to identify and resolve the problem, and we’ll provide an update within 15 minutes.
- identified Nov 06, 2025, 05:33 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 06, 2025, 05:53 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 06, 2025, 06:15 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 06, 2025, 06:44 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 06, 2025, 06:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2025, 07:01 PM UTC
This incident has been resolved.
Degraded Performance on Dash
Affected: Home Dashboard
Timeline · 5 updates
- investigating Oct 23, 2025, 04:37 AM UTC
Some users are experiencing issues accessing the Dash dashboard due to degraded performance. Our team is investigating the cause and working to restore full functionality as soon as possible.
- identified Oct 23, 2025, 04:39 AM UTC
Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.
- identified Oct 23, 2025, 07:41 AM UTC
Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.
- monitoring Oct 23, 2025, 09:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2025, 09:51 AM UTC
This incident has been resolved.
Users are unable to sign up and confirm subscription
Affected: eCommerce
Timeline · 9 updates
Partial outage for Documents, Ecommerce, and AIDA services
Affected: eCommerceLicensingOther functionality
Timeline · 9 updates
Quote Page Outage
Affected: eCommerceDeal Workflow
Timeline · 7 updates
- investigating Sep 17, 2025, 09:38 AM UTC
The Quote page (ansarada.com/quote) is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.
- investigating Sep 17, 2025, 09:54 AM UTC
We are continuing to investigate this issue.
- identified Sep 17, 2025, 09:55 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 17, 2025, 10:17 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 17, 2025, 10:41 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 17, 2025, 11:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2025, 11:21 AM UTC
This incident has been resolved.
Ansarada Dash outage
Affected: Home Dashboard
Timeline · 4 updates
- investigating Sep 09, 2025, 05:49 AM UTC
The Dash (dash.ansarada.com) is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.
- identified Sep 09, 2025, 05:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 09, 2025, 06:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2025, 07:04 AM UTC
This incident has been resolved.
Users Unable to Access Data Room
Affected: User AdministrationDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality
Timeline · 4 updates
- investigating Aug 12, 2025, 08:31 AM UTC
We are currently investigating this issue.
- investigating Aug 12, 2025, 08:35 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 12, 2025, 08:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2025, 08:49 AM UTC
This incident has been resolved.