Ansarada incident

Quote Page Outage

Critical Resolved View vendor source →

Ansarada experienced a critical incident on September 17, 2025 affecting eCommerce and Deal Workflow, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 09:38 AM UTC
Resolved
Sep 17, 2025, 11:21 AM UTC
Duration
1h 42m
Detected by Pingoru
Sep 17, 2025, 09:38 AM UTC

Affected components

eCommerceDeal Workflow

Update timeline

  1. investigating Sep 17, 2025, 09:38 AM UTC

    The Quote page (ansarada.com/quote) is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating Sep 17, 2025, 09:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 17, 2025, 09:55 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Sep 17, 2025, 10:17 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Sep 17, 2025, 10:41 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Sep 17, 2025, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Sep 17, 2025, 11:21 AM UTC

    This incident has been resolved.