Ansarada Outage History

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Ansarada had 43 outages in the last 2 years totaling 41h 46m of downtime — averaging 1.8 incidents per month.

There were 43 Ansarada outages since January 7, 2025 totaling 41h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ansarada.com

Critical June 22, 2025

Website outage

Detected by Pingoru
Jun 22, 2025, 08:39 AM UTC
Resolved
Jun 22, 2025, 09:42 AM UTC
Duration
1h 3m
Affected: Ansarada.com websiteeCommerce
Timeline · 4 updates
  1. investigating Jun 22, 2025, 08:39 AM UTC

    We are currently investigating the issue.

  2. identified Jun 22, 2025, 09:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2025, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2025, 09:42 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor May 30, 2025

Document operation degraded performance

Detected by Pingoru
May 30, 2025, 06:28 AM UTC
Resolved
May 30, 2025, 07:23 AM UTC
Duration
54m
Affected: Documents
Timeline · 6 updates
  1. investigating May 30, 2025, 06:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 30, 2025, 06:50 AM UTC

    We are continuing to investigate this issue.

  3. identified May 30, 2025, 06:59 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 30, 2025, 07:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 30, 2025, 07:01 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 30, 2025, 07:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 27, 2025

Unable to load Workflow page

Detected by Pingoru
May 27, 2025, 08:56 AM UTC
Resolved
May 27, 2025, 09:22 AM UTC
Duration
26m
Affected: Deal Workflow
Timeline · 6 updates
  1. investigating May 27, 2025, 08:56 AM UTC

    We are currently investigating this issue.

  2. identified May 27, 2025, 08:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 27, 2025, 09:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 27, 2025, 09:04 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 27, 2025, 09:05 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 27, 2025, 09:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2025

Secure Office Documents degraded

Detected by Pingoru
May 20, 2025, 07:44 AM UTC
Resolved
May 20, 2025, 08:52 AM UTC
Duration
1h 7m
Affected: Documents
Timeline · 4 updates
  1. investigating May 20, 2025, 07:44 AM UTC

    Secure Office Documents are currently experiencing issues and we are working to identify and resolve the issue. We will provide an update here in 15 minutes.

  2. identified May 20, 2025, 08:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 20, 2025, 08:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 20, 2025, 08:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 15, 2025

Archives is outage

Detected by Pingoru
May 15, 2025, 05:54 PM UTC
Resolved
May 15, 2025, 09:09 PM UTC
Duration
3h 14m
Affected: Archives / Bulk Downloads
Timeline · 4 updates
  1. investigating May 15, 2025, 05:54 PM UTC

    We are currently investigating this issue.

  2. identified May 15, 2025, 06:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 15, 2025, 09:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 15, 2025, 09:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 14, 2025

Document Services degraded in South Africa region

Detected by Pingoru
May 14, 2025, 07:55 AM UTC
Resolved
May 14, 2025, 09:00 AM UTC
Duration
1h 4m
Affected: Documents
Timeline · 5 updates
  1. investigating May 14, 2025, 07:55 AM UTC

    We are currently investigating this issue.

  2. identified May 14, 2025, 08:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 14, 2025, 08:17 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 14, 2025, 08:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 14, 2025, 09:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2025

Document Index Partial Outage

Detected by Pingoru
Apr 23, 2025, 10:00 AM UTC
Resolved
Apr 23, 2025, 11:00 AM UTC
Duration
59m
Affected: Documents
Timeline · 4 updates
  1. investigating Apr 23, 2025, 10:00 AM UTC

    We are currently investigating this issue.

  2. identified Apr 23, 2025, 10:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 23, 2025, 10:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2025, 11:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2025

Ansarada Website is degraded

Detected by Pingoru
Apr 15, 2025, 04:56 AM UTC
Resolved
Apr 15, 2025, 05:29 AM UTC
Duration
32m
Affected: Ansarada.com websiteeCommerce
Timeline · 4 updates
  1. investigating Apr 15, 2025, 04:56 AM UTC

    We are currently investigating this issue.

  2. identified Apr 15, 2025, 05:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 15, 2025, 05:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 15, 2025, 05:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 14, 2025

DataRoom Slowness

Detected by Pingoru
Apr 14, 2025, 09:01 AM UTC
Resolved
Apr 14, 2025, 09:14 AM UTC
Duration
13m
Affected: DocumentsQ&A
Timeline · 3 updates
  1. investigating Apr 14, 2025, 09:01 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 14, 2025, 09:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2025, 09:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 24, 2025

The Deal Workflow is currently experiencing an outage

Detected by Pingoru
Mar 24, 2025, 09:53 AM UTC
Resolved
Mar 24, 2025, 11:10 AM UTC
Duration
1h 17m
Affected: Deal Workflow
Timeline · 5 updates
  1. investigating Mar 24, 2025, 09:53 AM UTC

    The Deal Workflow is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating Mar 24, 2025, 09:53 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 24, 2025, 10:23 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 24, 2025, 10:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 24, 2025, 11:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 16, 2025

Ansarada.com website has degraded service

Detected by Pingoru
Mar 16, 2025, 02:15 PM UTC
Resolved
Mar 17, 2025, 05:50 AM UTC
Duration
15h 34m
Affected: Ansarada.com website
Timeline · 5 updates
  1. investigating Mar 17, 2025, 12:06 AM UTC

    The Advantage Partnership Program pages are currently experiencing 404 issue and we have identified and are resolving the issues. We will provide an update here in 15 minutes.

  2. identified Mar 17, 2025, 02:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 17, 2025, 03:36 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 17, 2025, 04:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 17, 2025, 05:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 4, 2025

Service Degradation In EMEA Region

Detected by Pingoru
Mar 04, 2025, 06:58 PM UTC
Resolved
Mar 04, 2025, 08:59 PM UTC
Duration
2h
Affected: Ansarada.com websiteUser AdministrationHome DashboardeCommerceDataroom ManagementAnsarada IdentityDocumentsLicensingQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality
Timeline · 6 updates
  1. investigating Mar 04, 2025, 06:58 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 04, 2025, 07:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 04, 2025, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Mar 04, 2025, 08:38 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Mar 04, 2025, 08:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 04, 2025, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 28, 2025

Secure Office & PDF Documents degraded

Detected by Pingoru
Feb 28, 2025, 09:32 AM UTC
Resolved
Feb 28, 2025, 11:31 AM UTC
Duration
1h 58m
Affected: Documents
Timeline · 5 updates
  1. identified Feb 28, 2025, 09:32 AM UTC

    Secured files download and bulk download are currently experiencing issues. We have identified the issue and are working to resolve it. We will provide an update here in 15 minutes.

  2. identified Feb 28, 2025, 09:56 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 28, 2025, 10:10 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 28, 2025, 10:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 28, 2025, 11:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 28, 2025

Users Unable To Accept Invitations

Detected by Pingoru
Feb 28, 2025, 04:35 AM UTC
Resolved
Feb 28, 2025, 06:23 AM UTC
Duration
1h 47m
Affected: Ansarada Identity
Timeline · 7 updates
  1. investigating Feb 28, 2025, 04:35 AM UTC

    We are currently investigating this issue.

  2. identified Feb 28, 2025, 04:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 28, 2025, 04:59 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 28, 2025, 05:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 28, 2025, 05:24 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Feb 28, 2025, 06:07 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 28, 2025, 06:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 5, 2025

DataRoom Secured Office Documents Outage

Detected by Pingoru
Feb 05, 2025, 12:32 PM UTC
Resolved
Feb 05, 2025, 05:18 PM UTC
Duration
4h 46m
Affected: Documents
Timeline · 8 updates
  1. investigating Feb 05, 2025, 12:32 PM UTC

    We are currently facing an issue with downloading secured Office Documents

  2. investigating Feb 05, 2025, 01:06 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 05, 2025, 01:36 PM UTC

    We are continuing to investigate this issue.

  4. identified Feb 05, 2025, 01:42 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Feb 05, 2025, 02:30 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Feb 05, 2025, 03:44 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Feb 05, 2025, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Feb 05, 2025, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 13, 2025

User cannot signup for a new corporate Data Room

Detected by Pingoru
Jan 13, 2025, 03:57 AM UTC
Resolved
Jan 13, 2025, 04:47 AM UTC
Duration
50m
Affected: Ansarada IdentityOther functionality
Timeline · 4 updates
  1. investigating Jan 13, 2025, 03:57 AM UTC

    The user cannot sign up for a new Data Room and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Jan 13, 2025, 04:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 13, 2025, 04:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 13, 2025, 04:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 7, 2025

Non-SSO users can not login

Detected by Pingoru
Jan 07, 2025, 05:06 AM UTC
Resolved
Jan 07, 2025, 05:50 AM UTC
Duration
43m
Affected: User AdministrationDataroom ManagementAnsarada IdentityDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk Downloads
Timeline · 5 updates
  1. investigating Jan 07, 2025, 05:06 AM UTC

    The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating Jan 07, 2025, 05:26 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 07, 2025, 05:31 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 07, 2025, 05:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 07, 2025, 05:50 AM UTC

    This incident has been resolved.

Read the full incident report →