Ansarada incident

Bulkdownloads outage

Critical Resolved View vendor source →

Ansarada experienced a critical incident on May 6, 2026 affecting Archives / Bulk Downloads, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 05:30 PM UTC
Resolved
May 06, 2026, 06:55 PM UTC
Duration
1h 25m
Detected by Pingoru
May 06, 2026, 05:30 PM UTC

Affected components

Archives / Bulk Downloads

Update timeline

  1. investigating May 06, 2026, 05:30 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2026, 05:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2026, 05:38 PM UTC

    A fix has been implemented. However there are still slowness in the processing. We are still working to fix it

  4. monitoring May 06, 2026, 06:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 06, 2026, 06:55 PM UTC

    This incident has been resolved.