Ansarada incident

Secured Office outage

Major Resolved View vendor source →

Ansarada experienced a major incident on April 9, 2026 affecting Documents and Archives / Bulk Downloads, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 08:43 AM UTC
Resolved
Apr 09, 2026, 09:00 AM UTC
Duration
17m
Detected by Pingoru
Apr 09, 2026, 08:43 AM UTC

Affected components

DocumentsArchives / Bulk Downloads

Update timeline

  1. investigating Apr 09, 2026, 08:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 09, 2026, 08:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 09, 2026, 08:52 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 09, 2026, 09:00 AM UTC

    This incident has been resolved.