Ansarada incident

Home Dashboard outage

Critical Resolved View vendor source →

Ansarada experienced a critical incident on May 7, 2026 affecting User Administration and Home Dashboard and 1 more component, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 01:35 PM UTC
Resolved
May 07, 2026, 04:21 PM UTC
Duration
2h 46m
Detected by Pingoru
May 07, 2026, 01:35 PM UTC

Affected components

User AdministrationHome DashboardDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk Downloads

Update timeline

  1. investigating May 07, 2026, 01:35 PM UTC

    The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating May 07, 2026, 01:53 PM UTC

    We are continuing to investigate this issue.

  3. identified May 07, 2026, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 07, 2026, 03:18 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified May 07, 2026, 03:20 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring May 07, 2026, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring May 07, 2026, 04:14 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved May 07, 2026, 04:21 PM UTC

    This incident has been resolved.