Ansarada incident

Unable to upload office documents

Major Resolved View vendor source →

Ansarada experienced a major incident on December 23, 2025 affecting Documents, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 03:52 AM UTC
Resolved
Dec 23, 2025, 04:41 AM UTC
Duration
49m
Detected by Pingoru
Dec 23, 2025, 03:52 AM UTC

Affected components

Documents

Update timeline

  1. investigating Dec 23, 2025, 03:52 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 23, 2025, 04:19 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 23, 2025, 04:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2025, 04:41 AM UTC

    This incident has been resolved.