Ansarada Outage History

Ansarada is up right now

Pingoru has recorded 51 incidents for Ansarada: 30 in the last 12 months and 7 in the last 90 days.

Source: status.ansarada.com

51incidents recorded
30last 12 months
7last 90 days
103 minutestypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Ansarada in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202621 of 720 (0%)
May 202657 of 744 (1%)
June 202600 of 720 (0%)
July 202637 of 744 (1%)
August 202668 of 744 (1%)
September 202600 of 720 (0%)
October 202612 of 509 (0%)

Incidents, newest first

Critical October 16, 2026 Outage on Ecommerce 2h 8m eCommerce

Started Oct 16, 2026, 12:32 PM UTC· resolved Oct 16, 2026, 02:40 PM UTC

  1. identified Oct 16, 2026, 12:32 PM UTC

    The Ansarada platform is currently experiencing an outage. Data rooms and scorecards are affected. We are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Oct 16, 2026, 01:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 16, 2026, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 16, 2026, 02:27 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 16, 2026, 02:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 19, 2026 Dataroom service degraded 3h 20m User Administration, Dataroom Management, Documents, Q&A and 6 more

Started Aug 19, 2026, 12:53 AM UTC· resolved Aug 19, 2026, 04:14 AM UTC

  1. investigating Aug 19, 2026, 12:53 AM UTC

    The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. monitoring Aug 19, 2026, 01:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2026, 04:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 18, 2026 Unable to login to DataRoom 57m User Administration, Home Dashboard, Dataroom Management, Ansarada Identity and 8 more

Started Aug 18, 2026, 09:41 PM UTC· resolved Aug 18, 2026, 10:38 PM UTC

  1. investigating Aug 18, 2026, 09:41 PM UTC

    We are currently investigating this issue.

  2. identified Aug 18, 2026, 10:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 18, 2026, 10:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 18, 2026, 10:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 18, 2026, 10:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 12, 2026 Dataroom outage 3h 12m User Administration, Home Dashboard, Dataroom Management, Ansarada Identity and 9 more

Started Aug 12, 2026, 05:10 AM UTC· resolved Aug 12, 2026, 08:23 AM UTC

  1. investigating Aug 12, 2026, 05:10 AM UTC

    The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Aug 12, 2026, 05:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 12, 2026, 06:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2026, 08:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2026 Dataroom performance degrade 6h 39m

Started Jul 08, 2026, 02:52 AM UTC· resolved Jul 08, 2026, 09:31 AM UTC

  1. investigating Jul 08, 2026, 02:52 AM UTC

    We are currently investigating this issue.

  2. identified Jul 08, 2026, 03:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 08, 2026, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 08, 2026, 03:44 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jul 08, 2026, 04:01 AM UTC

    We are continuing to monitor for any further issues.

  6. identified Jul 08, 2026, 04:40 AM UTC

    The issue has been identified and a fix is being implemented.

  7. identified Jul 08, 2026, 05:09 AM UTC

    We are continuing to work on a fix for this issue.

  8. identified Jul 08, 2026, 05:22 AM UTC

    We are continuing to work on a fix for this issue.

  9. identified Jul 08, 2026, 06:11 AM UTC

    We are continuing to work on a fix for this issue.

  10. monitoring Jul 08, 2026, 06:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  11. identified Jul 08, 2026, 07:58 AM UTC

    The issue has been identified and a fix is being implemented.

  12. identified Jul 08, 2026, 08:29 AM UTC

    The problem is happening again, we are troubleshooting it.

  13. monitoring Jul 08, 2026, 09:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  14. resolved Jul 08, 2026, 09:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2026 Dataroom degrade 25m

Started Jul 08, 2026, 12:41 AM UTC· resolved Jul 08, 2026, 01:07 AM UTC

  1. investigating Jul 08, 2026, 12:41 AM UTC

    We are currently investigating this issue.

  2. identified Jul 08, 2026, 01:01 AM UTC

    The problem is fixed and user can start uploading document normally. We are keep monitoring.

  3. monitoring Jul 08, 2026, 01:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 08, 2026, 01:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026 System performance downgrade 1h 53m

Started May 08, 2026, 12:37 AM UTC· resolved May 08, 2026, 02:31 AM UTC

  1. investigating May 08, 2026, 12:37 AM UTC

    There is a big downgrade in system performance which blocking user from using the system.

  2. identified May 08, 2026, 12:44 AM UTC

    We have identified the cause and apply the update

  3. monitoring May 08, 2026, 12:45 AM UTC

    A fixed has been implemented and we are monitoring the system

  4. resolved May 08, 2026, 02:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 7, 2026 Home Dashboard outage 2h 46m User Administration, Home Dashboard, Dataroom Management, Documents and 7 more

Started May 07, 2026, 01:35 PM UTC· resolved May 07, 2026, 04:21 PM UTC

  1. investigating May 07, 2026, 01:35 PM UTC

    The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating May 07, 2026, 01:53 PM UTC

    We are continuing to investigate this issue.

  3. identified May 07, 2026, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 07, 2026, 03:18 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified May 07, 2026, 03:20 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring May 07, 2026, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring May 07, 2026, 04:14 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved May 07, 2026, 04:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 6, 2026 Bulkdownloads outage 1h 25m Archives / Bulk Downloads

Started May 06, 2026, 05:30 PM UTC· resolved May 06, 2026, 06:55 PM UTC

  1. investigating May 06, 2026, 05:30 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2026, 05:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2026, 05:38 PM UTC

    A fix has been implemented. However there are still slowness in the processing. We are still working to fix it

  4. monitoring May 06, 2026, 06:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 06, 2026, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 9, 2026 Secured Office outage 17m Documents, Archives / Bulk Downloads

Started Apr 09, 2026, 08:43 AM UTC· resolved Apr 09, 2026, 09:00 AM UTC

  1. investigating Apr 09, 2026, 08:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 09, 2026, 08:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 09, 2026, 08:52 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 09, 2026, 09:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 1, 2026 Manage Document disruption regionally 54m Documents

Started Apr 01, 2026, 08:00 AM UTC· resolved Apr 01, 2026, 08:54 AM UTC

  1. investigating Apr 01, 2026, 08:00 AM UTC

    We are currently investigating this issue.

  2. identified Apr 01, 2026, 08:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 01, 2026, 08:09 AM UTC

    the issues identified and we are working to minimize the impact.

  4. identified Apr 01, 2026, 08:13 AM UTC

    the issues identified and we are working to minimize the impact.

  5. identified Apr 01, 2026, 08:22 AM UTC

    the issues identified and we are working to minimize the impact.

  6. identified Apr 01, 2026, 08:26 AM UTC

    the issues identified and we are working to minimize the impact.

  7. identified Apr 01, 2026, 08:28 AM UTC

    the issues identified and we are working to minimize the impact.

  8. resolved Apr 01, 2026, 08:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 15, 2026 Bulkdownload partial outage 2h 46m Archives / Bulk Downloads

Started Mar 15, 2026, 05:52 PM UTC· resolved Mar 15, 2026, 08:38 PM UTC

  1. investigating Mar 15, 2026, 05:52 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 15, 2026, 06:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 15, 2026, 06:43 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 15, 2026, 07:09 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Mar 15, 2026, 07:37 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Mar 15, 2026, 07:55 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified Mar 15, 2026, 07:58 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Mar 15, 2026, 08:08 PM UTC

    A fix is on the way to deploy

  9. monitoring Mar 15, 2026, 08:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  10. monitoring Mar 15, 2026, 08:35 PM UTC

    We are continuing to monitor for any further issues.

  11. resolved Mar 15, 2026, 08:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 6, 2026 Outage on Ansarada website 24m Ansarada.com website, eCommerce

Started Feb 06, 2026, 03:24 AM UTC· resolved Feb 06, 2026, 03:49 AM UTC

  1. investigating Feb 06, 2026, 03:24 AM UTC

    We are currently investigating this issue.

  2. identified Feb 06, 2026, 03:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 06, 2026, 03:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 06, 2026, 03:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 27, 2026 Unable to invite people to team 19m User Administration

Started Jan 27, 2026, 05:06 AM UTC· resolved Jan 27, 2026, 05:26 AM UTC

  1. investigating Jan 27, 2026, 05:06 AM UTC

    We are currently investigating this issue.

  2. identified Jan 27, 2026, 05:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 27, 2026, 05:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2026, 05:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 23, 2025 Unable to upload office documents 49m Documents

Started Dec 23, 2025, 03:52 AM UTC· resolved Dec 23, 2025, 04:41 AM UTC

  1. investigating Dec 23, 2025, 03:52 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 23, 2025, 04:19 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 23, 2025, 04:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2025, 04:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 11, 2025 Transient issues with archive and bulk downloads 1h 30m Archives / Bulk Downloads

Started Dec 11, 2025, 10:59 PM UTC· resolved Dec 12, 2025, 12:29 AM UTC

  1. investigating Dec 11, 2025, 10:59 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 11, 2025, 10:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 11, 2025, 11:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2025, 12:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 24, 2025 Intermittent Login Issues for Some Users 1h 12m Ansarada Identity

Started Nov 24, 2025, 03:51 PM UTC· resolved Nov 24, 2025, 05:04 PM UTC

  1. investigating Nov 24, 2025, 03:51 PM UTC

    Some users are experiencing intermittent issues when attempting to log in to their datarooms. The problem does not affect all users. We are currently investigating the root cause and working to restore full access as soon as possible.

  2. investigating Nov 24, 2025, 04:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 24, 2025, 04:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 24, 2025, 04:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 24, 2025, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 21, 2025 Secure PDF Documents degraded 4h 37m Documents

Started Nov 21, 2025, 03:03 AM UTC· resolved Nov 21, 2025, 07:40 AM UTC

  1. investigating Nov 21, 2025, 03:03 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 21, 2025, 04:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 21, 2025, 05:08 AM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 21, 2025, 06:46 AM UTC

    We are continuing to investigate this issue.

  5. identified Nov 21, 2025, 07:17 AM UTC

    The issue has been identified and a fix is being implemented.

  6. resolved Nov 21, 2025, 07:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025 Ansarada platform outage 3h 30m Ansarada.com website, User Administration, Home Dashboard, Dataroom Management and 8 more

Started Nov 18, 2025, 11:58 AM UTC· resolved Nov 18, 2025, 03:28 PM UTC

  1. identified Nov 18, 2025, 11:58 AM UTC

    The Ansarada platform is currently experiencing an outage. We have identified the issue with third party provider and are working with them to get it resolved ASAP. We will provide an update here in 15 minutes.

  2. identified Nov 18, 2025, 12:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 18, 2025, 12:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Nov 18, 2025, 12:28 PM UTC

    Unfortunately the provider issue still persists, we will update here as we get more information

  5. monitoring Nov 18, 2025, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Nov 18, 2025, 12:56 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Nov 18, 2025, 01:20 PM UTC

    We are continuing to monitor for any further issues.

  8. identified Nov 18, 2025, 01:39 PM UTC

    Provider services still experience high error rate, which results in some of Ansarada web sites periodically becoming inaccessible. They have reported the underlying issue has been identify and is being fixed. We will keep you informed when the issue gets resolved.

  9. identified Nov 18, 2025, 02:03 PM UTC

    We are continuing to work on a fix for this issue.

  10. identified Nov 18, 2025, 02:34 PM UTC

    We are continuing to work on a fix for this issue.

  11. monitoring Nov 18, 2025, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  12. resolved Nov 18, 2025, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 6, 2025 Ansarada.com quote page outage in some regions 2h 1m Ansarada.com website, eCommerce

Started Nov 06, 2025, 05:00 PM UTC· resolved Nov 06, 2025, 07:01 PM UTC

  1. investigating Nov 06, 2025, 05:00 PM UTC

    We are currently investigating an issue affecting the quote page on Ansarada.com in some regions. Other parts of the website remain operational. Our team is working to identify and resolve the problem, and we’ll provide an update within 15 minutes.

  2. identified Nov 06, 2025, 05:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 06, 2025, 05:53 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 06, 2025, 06:15 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Nov 06, 2025, 06:44 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Nov 06, 2025, 06:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Nov 06, 2025, 07:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025 Degraded Performance on Dash 5h 13m Home Dashboard

Started Oct 23, 2025, 04:37 AM UTC· resolved Oct 23, 2025, 09:51 AM UTC

  1. investigating Oct 23, 2025, 04:37 AM UTC

    Some users are experiencing issues accessing the Dash dashboard due to degraded performance. Our team is investigating the cause and working to restore full functionality as soon as possible.

  2. identified Oct 23, 2025, 04:39 AM UTC

    Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.

  3. identified Oct 23, 2025, 07:41 AM UTC

    Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.

  4. monitoring Oct 23, 2025, 09:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 23, 2025, 09:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 Users are unable to sign up and confirm subscription 6h 22m eCommerce

Started Oct 20, 2025, 07:19 AM UTC· resolved Oct 20, 2025, 01:41 PM UTC

  1. investigating Oct 20, 2025, 07:19 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 20, 2025, 07:20 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 07:41 AM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 20, 2025, 08:00 AM UTC

    We are continuing to investigate this issue.

  5. investigating Oct 20, 2025, 09:29 AM UTC

    We are continuing to investigate this issue.

  6. identified Oct 20, 2025, 09:48 AM UTC

    The issue has been identified and a fix is being implemented.

  7. identified Oct 20, 2025, 09:54 AM UTC

    We are experiencing an outage due to some issue at the end of our provider. We are working closely with them to get this resolved or mitigated as quickly as possible.

  8. monitoring Oct 20, 2025, 11:06 AM UTC

    The issue from our provide has been fixed and we are monitoring the results.

  9. resolved Oct 20, 2025, 01:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 Partial outage for Documents, Ecommerce, and AIDA services 2h 59m eCommerce, Licensing, Other functionality

Started Oct 20, 2025, 02:44 AM UTC· resolved Oct 20, 2025, 05:43 AM UTC

  1. investigating Oct 20, 2025, 02:44 AM UTC

    We are currently experiencing a partial outage, affecting the following features: translation, redaction, AIDA, E-commerce. Our engineering team is actively investigating the root cause and working to restore full functionality. We will provide updates every 30 minutes or as soon as new information becomes available.

  2. investigating Oct 20, 2025, 02:45 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 20, 2025, 02:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 20, 2025, 03:33 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Oct 20, 2025, 04:04 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Oct 20, 2025, 04:23 AM UTC

    We are continuing to work on a fix for this issue.

  7. identified Oct 20, 2025, 04:52 AM UTC

    We are continuing to work on a fix for this issue.

  8. monitoring Oct 20, 2025, 05:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  9. resolved Oct 20, 2025, 05:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 17, 2025 Quote Page Outage 1h 42m eCommerce, Deal Workflow

Started Sep 17, 2025, 09:38 AM UTC· resolved Sep 17, 2025, 11:21 AM UTC

  1. investigating Sep 17, 2025, 09:38 AM UTC

    The Quote page (ansarada.com/quote) is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating Sep 17, 2025, 09:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 17, 2025, 09:55 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Sep 17, 2025, 10:17 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Sep 17, 2025, 10:41 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Sep 17, 2025, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Sep 17, 2025, 11:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 9, 2025 Ansarada Dash outage 1h 14m Home Dashboard

Started Sep 09, 2025, 05:49 AM UTC· resolved Sep 09, 2025, 07:04 AM UTC

  1. investigating Sep 09, 2025, 05:49 AM UTC

    The Dash (dash.ansarada.com) is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Sep 09, 2025, 05:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 09, 2025, 06:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2025, 07:04 AM UTC

    This incident has been resolved.

Read the full incident report →