Ansarada incident

Unable to login to DataRoom

Critical Resolved View vendor source →

Ansarada experienced a critical incident on August 18, 2026 affecting User Administration and Home Dashboard and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 09:41 PM UTC
Resolved
Aug 18, 2026, 10:38 PM UTC
Duration
57m
Detected by Pingoru
Aug 18, 2026, 09:41 PM UTC

Affected components

User AdministrationHome DashboardDataroom ManagementAnsarada IdentityDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal Workflow

Update timeline

  1. investigating Aug 18, 2026, 09:41 PM UTC

    We are currently investigating this issue.

  2. identified Aug 18, 2026, 10:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 18, 2026, 10:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 18, 2026, 10:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 18, 2026, 10:38 PM UTC

    This incident has been resolved.