Ansarada experienced a critical incident on October 16, 2026 affecting eCommerce, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
eCommerce
Update timeline
- identified Oct 16, 2026, 12:32 PM UTC
The Ansarada platform is currently experiencing an outage. Data rooms and scorecards are affected. We are working to identify and resolve the issues. We will provide an update here in 15 minutes.
- identified Oct 16, 2026, 01:15 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 16, 2026, 01:32 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 16, 2026, 02:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2026, 02:40 PM UTC
This incident has been resolved.