Ansarada incident

DataRoom archive stuck at processing

Minor Resolved View vendor source →

Ansarada experienced a minor incident on August 2, 2025 affecting Archives / Bulk Downloads, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2025, 08:04 AM UTC
Resolved
Aug 02, 2025, 08:37 AM UTC
Duration
33m
Detected by Pingoru
Aug 02, 2025, 08:04 AM UTC

Affected components

Archives / Bulk Downloads

Update timeline

  1. investigating Aug 02, 2025, 08:04 AM UTC

    We are currently investigating this issue.

  2. identified Aug 02, 2025, 08:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 02, 2025, 08:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 02, 2025, 08:37 AM UTC

    This incident has been resolved.