Allpay incident

PIF File Delivery

Resolved after 3 hours 13 minutes, affecting File Manager (File Manager), on June 4, 2026.

resolved Jun 04, 2026, 12:31 PM UTC

Good afternoon, Further to our earlier communication, we are pleased to confirm that our technical teams have successfully resolved the issue affecting the Post Office Payment File. As a result, we were able to make all Payment Information Files available by 10:30...

Started
Jun 04, 2026, 09:18 AM UTC
Resolved
Jun 04, 2026, 12:31 PM UTC
Duration
3h 13m
Detected by Pingoru
Jun 04, 2026, 09:18 AM UTC

Affected components

File Manager (File Manager)

Update timeline

  1. investigating Jun 04, 2026, 09:18 AM UTC

    Good morning, We would like to inform you that, due to an issue during our daily payment processing, there will be a delay in making your Payment Information Files available for download. Our technical teams are actively working to resolve the issue, and we expect the files to be available...

  2. resolved Jun 04, 2026, 12:31 PM UTC

    Good afternoon, Further to our earlier communication, we are pleased to confirm that our technical teams have successfully resolved the issue affecting the Post Office Payment File. As a result, we were able to make all Payment Information Files available by 10:30...

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