Is Allpay down?
Last checked 6m agoNo incidents right now.
Allpay is operational right now. Last checked 6m ago; the most recent incident resolved 6d ago.
Real-time Allpay status, recent outages, and incident history: pulled directly from Allpay's official status page at service-status.allpay.net every 5 minutes. Pingoru tracks 39 Allpay services and has captured 9 incidents in the last 90 days (99.57% uptime). Get email, Slack, Discord, or webhook alerts the moment Allpay reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Sep 29, 2026, 02:00 PM UTC
We are currently investigating an issue affecting a small number of newly created accounts. Some accounts created from 26 September onwards may not yet be visible within the prepaid portal. While we work with our service partners to resolve this issue, please refrain from...
- resolved · Sep 30, 2026, 04:00 PM UTC
The third party have resolved the sporadic display issue, normal service has resumed. We apologise for any inconvinence caused
Latest: The third party have resolved the sporadic display issue, normal service has resumed. We apologise for any inconvinence caused
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- Payments HubPay by Link+
Timeline · 2 updates
- investigating · Sep 25, 2026, 08:00 AM UTC
[ 25/09/2026 | 09:00 ] - Please be advised, we are aware of users experiencing intermittent, confirmed issues within the Pay By link function on our payments hub plaform. Our IT teams are investigating these and will provide further details once available.
- resolved · Sep 25, 2026, 05:55 PM UTC
Resolution was provided at 18:55pm on 25/09/2026.
Latest: Resolution was provided at 18:55pm on 25/09/2026.
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- Prepaid AvailabilityPrepaid Portal AvailabilityDirect DebitsallpaymentsCallpay
Timeline · 2 updates
- investigating · Sep 04, 2026, 12:44 PM UTC
[04/09/2026| 13:44 ] - Please be advised, we are aware of a small set of users experiencing intermittent, confirmed issues within the Payment section of our portal. Our IT teams are in the resolution process and will provide further updates as soon as available. We apologise for the inconvenience...
- resolved · Sep 04, 2026, 05:00 PM UTC
After a period of monitoring, Normal service has resumed
Latest: After a period of monitoring, Normal service has resumed
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- Mobile AppallpaymentsCallpay
Timeline · 2 updates
- investigating · Aug 24, 2026, 08:00 AM UTC
[24/08/2026 | 09:00] - Please be advised, we are aware of a small subset of users users experiencing intermittent, confirmed issues within our IVR and Mobile App. Our IT teams are investigating these and will provide further details once available. If you believe you have been impacted, please...
- resolved · Aug 24, 2026, 10:23 AM UTC
Incident resolution has been Met. Our third party will provide details across to us to compile in a format to share to the very small amount effected by the recognised issue. Monitoring underway
Latest: Incident resolution has been Met. Our third party will provide details across to us to compile in a format to share to the very small amount effected by the recognised issue. Monit…
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- Prepaid Portal Availability
Timeline · 1 update
- resolved · Jul 30, 2026, 07:00 AM UTC
Please be advised our third party has had a delay in processing. This will mean that any accounts set up yesterday in our prepaid platform will not be created and visible in the portal. Please do not duplicate the order whilst we await for an update from the affected party. We apologise for the...
Latest: Please be advised our third party has had a delay in processing. This will mean that any accounts set up yesterday in our prepaid platform will not be created and visible in the po…
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See the full Allpay outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Allpay outage history →Or sign up free to get alerts when Allpay breaks · 10 free monitors · No credit card
Incident record
Since October 2026 · PagerDuty · 39 components checked every 5 minutesThe longest incident in the last year, New card orders/Replacement cards not shown in portal on June 23, 2026, ran for 3 days. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- File Manager4
- Payments Hub4
- Prepaid Portal Availability4
- Callpay3
- Prepaid Availability3
Latest incidents
- Prepaid Accounts
<p><span>We are currently investigating an issue affecting a small number of newly created accounts. Some accounts created from <strong>26 September…
- Pay by link intermittent issues discovered
<p><span>[ 25/09/2026 | 09:00 ] - Please be advised, we are aware of users experiencing intermittent, confirmed issues within the <span>Pay By link function on…
- Confirmed issues in Payments section
<p>[04/09/2026| 13:44 ] - Please be advised, we are aware of a small set of users experiencing intermittent, confirmed issues within the Payment section of our…
- Prepaid Accounts ResolvedStarted Sep 29, 2026, 02:00 PM UTC · Resolved Sep 30, 2026, 04:00 PM UTC · 1d 2h
- Started Sep 25, 2026, 08:00 AM UTC · Resolved Sep 25, 2026, 05:55 PM UTC · 9h 55m
- Confirmed issues in Payments section ResolvedStarted Sep 04, 2026, 12:44 PM UTC · Resolved Sep 04, 2026, 05:00 PM UTC · 4h 16m
- Started Aug 24, 2026, 08:00 AM UTC · Resolved Aug 24, 2026, 10:23 AM UTC · 2h 23m
- Started Jul 30, 2026, 07:00 AM UTC · Resolved Jul 30, 2026, 07:00 AM UTC · –
- Started Jul 27, 2026, 12:55 PM UTC · Resolved Jul 28, 2026, 07:37 AM UTC · 18h 42m
- PIF File Delivery ResolvedStarted Jul 24, 2026, 08:30 AM UTC · Resolved Jul 24, 2026, 11:00 AM UTC · 2h 30m