Is Allpay down?

Last checked 6m ago
Current status
Allpay is up

No incidents right now.

Allpay is operational right now. Last checked 6m ago; the most recent incident resolved 6d ago.

Real-time Allpay status, recent outages, and incident history: pulled directly from Allpay's official status page at service-status.allpay.net every 5 minutes. Pingoru tracks 39 Allpay services and has captured 9 incidents in the last 90 days (99.57% uptime). Get email, Slack, Discord, or webhook alerts the moment Allpay reports a new incident, free for 3 monitors, no credit card.

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Allpay uptime 99.57% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d 2h
    Started Sep 29, 2026, 02:00 PM UTC · Resolved Sep 30, 2026, 04:00 PM UTC
    Timeline · 2 updates
    • investigating · Sep 29, 2026, 02:00 PM UTC

      We are currently investigating an issue affecting a small number of newly created accounts. Some accounts created from 26 September onwards may not yet be visible within the prepaid portal. While we work with our service partners to resolve this issue, please refrain from...

    • resolved · Sep 30, 2026, 04:00 PM UTC

      The third party have resolved the sporadic display issue, normal service has resumed. We apologise for any inconvinence caused

    Latest: The third party have resolved the sporadic display issue, normal service has resumed. We apologise for any inconvinence caused

  2. Resolved 9h 55m
    Started Sep 25, 2026, 08:00 AM UTC · Resolved Sep 25, 2026, 05:55 PM UTC
    Payments HubPay by Link+
    Timeline · 2 updates
    • investigating · Sep 25, 2026, 08:00 AM UTC

      [ 25/09/2026 | 09:00 ] - Please be advised, we are aware of users experiencing intermittent, confirmed issues within the Pay By link function on our payments hub plaform. Our IT teams are investigating these and will provide further details once available.

    • resolved · Sep 25, 2026, 05:55 PM UTC

      Resolution was provided at 18:55pm on 25/09/2026.

    Latest: Resolution was provided at 18:55pm on 25/09/2026.

  3. Resolved 4h 16m
    Started Sep 04, 2026, 12:44 PM UTC · Resolved Sep 04, 2026, 05:00 PM UTC
    Prepaid AvailabilityPrepaid Portal AvailabilityDirect DebitsallpaymentsCallpay
    Timeline · 2 updates
    • investigating · Sep 04, 2026, 12:44 PM UTC

      [04/09/2026| 13:44 ] - Please be advised, we are aware of a small set of users experiencing intermittent, confirmed issues within the Payment section of our portal. Our IT teams are in the resolution process and will provide further updates as soon as available. We apologise for the inconvenience...

    • resolved · Sep 04, 2026, 05:00 PM UTC

      After a period of monitoring, Normal service has resumed

    Latest: After a period of monitoring, Normal service has resumed

  4. Resolved 2h 23m
    Started Aug 24, 2026, 08:00 AM UTC · Resolved Aug 24, 2026, 10:23 AM UTC
    Mobile AppallpaymentsCallpay
    Timeline · 2 updates
    • investigating · Aug 24, 2026, 08:00 AM UTC

      [24/08/2026 | 09:00] - Please be advised, we are aware of a small subset of users users experiencing intermittent, confirmed issues within our IVR and Mobile App. Our IT teams are investigating these and will provide further details once available. If you believe you have been impacted, please...

    • resolved · Aug 24, 2026, 10:23 AM UTC

      Incident resolution has been Met. Our third party will provide details across to us to compile in a format to share to the very small amount effected by the recognised issue. Monitoring underway

    Latest: Incident resolution has been Met. Our third party will provide details across to us to compile in a format to share to the very small amount effected by the recognised issue. Monit…

  5. Resolved –
    Started Jul 30, 2026, 07:00 AM UTC · Resolved Jul 30, 2026, 07:00 AM UTC
    Prepaid Portal Availability
    Timeline · 1 update
    • resolved · Jul 30, 2026, 07:00 AM UTC

      Please be advised our third party has had a delay in processing. This will mean that any accounts set up yesterday in our prepaid platform will not be created and visible in the portal. Please do not duplicate the order whilst we await for an update from the affected party. We apologise for the...

    Latest: Please be advised our third party has had a delay in processing. This will mean that any accounts set up yesterday in our prepaid platform will not be created and visible in the po…

See the full Allpay outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Allpay outage history →

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Incident record

Since October 2026 · PagerDuty · 39 components checked every 5 minutes
15incidents recorded
15last 12 months
7last 90 days
11 hourstypical duration, 12 months

The longest incident in the last year, New card orders/Replacement cards not shown in portal on June 23, 2026, ran for 3 days. 2 maintenance windows announced in the same period.

Most affected components, last 12 months

  • File Manager4
  • Payments Hub4
  • Prepaid Portal Availability4
  • Callpay3
  • Prepaid Availability3

Latest incidents

  • Prepaid Accounts September 29, 2026 · 26 hours · degraded service

    <p><span>We are currently investigating an issue affecting a small number of newly created accounts. Some accounts created from <strong>26 September…

  • Pay by link intermittent issues discovered September 25, 2026 · 10 hours · degraded service

    <p><span>[ 25/09/2026 | 09:00 ] - Please be advised, we are aware of users experiencing intermittent, confirmed issues within the <span>Pay By link function on…

  • Confirmed issues in Payments section September 4, 2026 · 4 hours · degraded service

    <p>[04/09/2026| 13:44 ] - Please be advised, we are aware of a small set of users experiencing intermittent, confirmed issues within the Payment section of our…

Outage history

Past 90 days · 7 incidents View full outage history →