Allpay incident

Prepaid Platform Newly created accounts not visable

Minor Resolved View vendor source →

Allpay experienced a minor incident on July 30, 2026 affecting Prepaid Portal Availability (Prepaid Portal Availability), lasting –. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 07:00 AM UTC
Resolved
Jul 30, 2026, 07:00 AM UTC
Duration
–
Detected by Pingoru
Jul 30, 2026, 07:00 AM UTC

Affected components

Prepaid Portal Availability (Prepaid Portal Availability)

Update timeline

  1. resolved Jul 30, 2026, 07:00 AM UTC

    Please be advised our third party has had a delay in processing. This will mean that any accounts set up yesterday in our prepaid platform will not be created and visible in the portal. Please do not duplicate the order whilst we await for an update from the affected party. We apologise for the...