Is AlienVault down?

Last checked 1m ago
Current status
AlienVault is having a partial outage

2 active incidents: USM Anywhere Service Issue, Issue for USM Anywhere and USM Central in Dubai Region

Official status page: https://status.alienvault.cloud · Polled every 5 minutes · 1 component tracked

AlienVault is reporting a partial outage right now (last checked 1m ago). Some components are affected; others remain operational.

Real-time AlienVault status, recent outages, and incident history — pulled directly from AlienVault's official status page at https://status.alienvault.cloud every 5 minutes. Pingoru tracks 1 AlienVault service and has captured 21 incidents in the last 90 days (95.56% uptime). Get email, Slack, Discord, or webhook alerts the moment AlienVault reports a new incident — free for 5 monitors, no credit card.

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AlienVault uptime 95.56% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 8d 5h
    Started Jun 05, 2026, 01:55 PM UTC
    USM Anywhere Service
    Timeline · 1 update
    • identified · Jun 05, 2026, 01:55 PM UTC

      We are aware of a potential issue with Sensors offline, if you have been impacted and have not done so pls raise a case at the Success Center https://success.levelblue.com. Or email us at [email protected] with the details. We understand how important this is to you, as we are investigating the issue and will continue to provide timely updates as more information becomes available. We sincerely appreciate your patience and understanding.

    Latest: We are aware of a potential issue with Sensors offline, if you have been impacted and have not done so pls raise a case at the Success Center https://success.levelblue.com. Or emai…

  2. Ongoing ● 104d 2h
    Started Mar 01, 2026, 04:02 PM UTC
    USM Anywhere Service
    Timeline · 3 updates
    • investigating · Mar 01, 2026, 04:02 PM UTC

      We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.

    • identified · Mar 01, 2026, 04:03 PM UTC

      The issue has been identified. We are waiting on a fix by our cloud provider.

    • identified · Mar 06, 2026, 09:58 AM UTC

      Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It is highly recommended that customers redeploy in other European or Asia Pacific regions at this time.

    Latest: Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It…

Recent outages & incidents

Past 90 days
  1. Resolved 49m
    Started May 15, 2026, 02:01 PM UTC · Resolved May 15, 2026, 02:50 PM UTC
    USM Anywhere Service
    Timeline · 2 updates
    • identified · May 15, 2026, 02:01 PM UTC

      We are aware of a reported issue with Investigations are not displaying and the inability to create investigations Regions of impact EU-West-1 and EU-West-2 We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.

    • resolved · May 15, 2026, 02:50 PM UTC

      The incident is resolved. Thank you for your patience and we apologize for the disruption. If your instance was impacted by this outage pls request a RCA in your Support Case. If your USM Anywhere is not functioning normally at this time, please open a support ticket at https://success.alienvault.com to discuss the issue with a support representative.

    Latest: The incident is resolved. Thank you for your patience and we apologize for the disruption. If your instance was impacted by this outage pls request a RCA in your Support Case. If y…

  2. Resolved 12h 5m
    Started May 08, 2026, 10:00 AM UTC · Resolved May 08, 2026, 10:05 PM UTC
    USM Anywhere Service
    Timeline · 2 updates
    • identified · May 08, 2026, 10:00 AM UTC

      We have identified the cause of the issue with the USM Anywhere service. We are experiencing an AWS-related incident affecting some USM Anywhere and USM Central instances. Further information and updates to follow. Reference: AWS Health Dashboard. Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.

    • resolved · May 08, 2026, 10:05 PM UTC

      All instances affected to this issue are working as expected right now

    Latest: All instances affected to this issue are working as expected right now

  3. Resolved 4h 24m
    Started Mar 16, 2026, 04:56 PM UTC · Resolved Mar 16, 2026, 09:21 PM UTC
    USM Anywhere Service
    Timeline · 4 updates
    • identified · Mar 16, 2026, 04:56 PM UTC

      We are aware of a potential issue with Events from LevelBlue Agent stop processing. impacting your services in instance. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.

    • identified · Mar 16, 2026, 04:57 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Mar 16, 2026, 08:08 PM UTC

      We believe the problem has been resolved. We will continue to monitor the situation and will declare the incident resolved when we are satisfied that the service has returned to normal. If you are still having issues at this time, please open a support ticket at https://success.alienvault.com with support to discuss the issue with a support representative.

    • resolved · Mar 16, 2026, 09:21 PM UTC

      The incident is resolved. Thank you for your patience and we apologize for the disruption. If your USM Anywhere is not functioning normally at this time, or you have additional questions please open a support ticket at https://success.alienvault.com to discuss the issue with a support representative.

    Latest: The incident is resolved. Thank you for your patience and we apologize for the disruption. If your USM Anywhere is not functioning normally at this time, or you have additional que…

See the full AlienVault outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse AlienVault outage history →

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Outage history

Past 90 days · 4 incidents View full outage history →