AlienVault incident

USM Anywhere Service Issue - AWS-related incident

Major Resolved View vendor source →

AlienVault experienced a major incident on May 8, 2026 affecting USM Anywhere Service, lasting 12h 5m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 10:00 AM UTC
Resolved
May 08, 2026, 10:05 PM UTC
Duration
12h 5m
Detected by Pingoru
May 08, 2026, 10:00 AM UTC

Affected components

USM Anywhere Service

Update timeline

  1. identified May 08, 2026, 10:00 AM UTC

    We have identified the cause of the issue with the USM Anywhere service. We are experiencing an AWS-related incident affecting some USM Anywhere and USM Central instances. Further information and updates to follow. Reference: AWS Health Dashboard. Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.

  2. resolved May 08, 2026, 10:05 PM UTC

    All instances affected to this issue are working as expected right now