Aircall incident

Errors saving E911 emergency location for some customers

Resolved after 20 minutes, affecting Numbers Management (Purchase, Porting, Compliance), on July 15, 2026.

resolved Jul 15, 2026, 04:03 PM UTC

Our partner carrier has fully resolved the issue and service is back to normal at this time

Started
Jul 15, 2026, 03:43 PM UTC
Resolved
Jul 15, 2026, 04:03 PM UTC
Duration
20m
Detected by Pingoru
Jul 15, 2026, 03:43 PM UTC

Affected components

Numbers Management (Purchase, Porting, Compliance)

Update timeline

  1. identified Jul 15, 2026, 03:43 PM UTC

    Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.

  2. resolved Jul 15, 2026, 04:03 PM UTC

    Our partner carrier has fully resolved the issue and service is back to normal at this time

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