Resolved after 1 hour 31 minutes, affecting Aircall Workspace (Desktop) and Aircall Mobile App (iOS) and 1 more, on July 13, 2026.
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Affected components
Update timeline
- investigating Jul 13, 2026, 01:20 PM UTC
We are currently investigating an issue where some Aircall users may become stuck in an active call and are unable to make new calls. Our team is actively working to identify the root cause and will provide an update as soon as more information is available.
- identified Jul 13, 2026, 01:32 PM UTC
The issue has been identified and we are working on a fix.
- monitoring Jul 13, 2026, 02:26 PM UTC
Our teams and partners have been working on a fix and have observed recovery. We will continue to monitor the system until the resolution is confirmed.
- resolved Jul 13, 2026, 02:52 PM UTC
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Your product runs on more than Aircall
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services