Resolved after 6 hours 10 minutes, affecting Inbound Calls, on July 2, 2026.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Jul 02, 2026, 09:27 AM UTC
We are seeing a recurrence of the inbound call connectivity issue with a UK Carrier that was previously reported and resolved. This is again causing sporadic retries on calls to Aircall UK numbers, and some customers may experience duplicate inbound call attempts. We have re-engaged with the carrier and are working to confirm the root cause and prevent further recurrence. We will share updates as soon as we have more information.
- identified Jul 02, 2026, 01:05 PM UTC
We are seeing improvements but are waiting for our carrier partner to confirm that the fix is permanent.
- identified Jul 02, 2026, 01:10 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 02, 2026, 03:38 PM UTC
This incident has been resolved.
Your product runs on more than Aircall
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services