Aircall experienced a minor incident on June 4, 2026 affecting Conversation Center, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Conversation Center
Update timeline
- investigating Jun 04, 2026, 07:04 AM UTC
We are currently investigating an issue with the Dashboard freezing or crashing when accessing call recordings.
- monitoring Jun 04, 2026, 07:22 AM UTC
A fix has been implemented, and we are noticing significant improvements in Dashboard loading time.
- resolved Jun 04, 2026, 07:49 AM UTC
The error loading recordings and insights has been fully resolved, and the Dashboard is performing normally.