AfterShip Outage History

AfterShip is up right now

Pingoru has recorded 79 incidents for AfterShip: 75 in the last 12 months and 10 in the last 90 days.

Source: aftershipstatus.com

79incidents recorded
75last 12 months
10last 90 days
20 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct5%
Pingoru began tracking AfterShip in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20265115 of 720 (16%)
May 202615170 of 744 (23%)
June 2026650 of 720 (7%)
July 20268167 of 744 (22%)
August 20262135 of 744 (18%)
September 2026329 of 720 (4%)
October 2026430 of 590 (5%)

Incidents, newest first

Major January 26, 2026 Carrier Asendia is currently unavailable (Slugs: asendia-de, asendia-hk, asendia-uk, asendia) - Start Time: 2026-01-25 06:30:00 AM UTC - End Time: 2026-01-27 07:46:00 AM UTC 1d Couriers Tracking System

Started Jan 26, 2026, 08:01 AM UTC· resolved Jan 27, 2026, 08:05 AM UTC

  1. investigating Jan 26, 2026, 08:01 AM UTC

    The carrier Asendia is currently unavailable, resulting in no updates for the associated shipments. We will keep you posted on further updates.

  2. resolved Jan 27, 2026, 08:05 AM UTC

    This incident has been resolved.

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Major January 25, 2026 Anomalies With TikTok Shop API Causing Increased Latency & Data Syncronization Issue. [Start time: 2026/01/25 8:50 AM UTC] - [End Time 2026/01/25 12:07 UTC] 5h 34m Third party services

Started Jan 25, 2026, 12:04 PM UTC· resolved Jan 25, 2026, 05:38 PM UTC

  1. identified Jan 25, 2026, 12:04 PM UTC

    We are currently experiencing widespread anomalies with the TTS API. TTS API 5xx errors and increased latency. This has further resulted in disruptions to data synchronization. We are working with the TTS team to get this resolved

  2. resolved Jan 25, 2026, 05:38 PM UTC

    This incident has now been resolved.

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Major January 25, 2026 Swiss Post is currently unavailable (Slug: swiss-post) - Start Time: 2026/01/24 9:30 PM UTC - End Time 2026/01/25 02:00:00 UTC 34m Couriers Tracking System

Started Jan 25, 2026, 03:35 AM UTC· resolved Jan 25, 2026, 04:09 AM UTC

  1. investigating Jan 25, 2026, 03:35 AM UTC

    Carrier Swiss-post is currently unavailable.

  2. investigating Jan 25, 2026, 03:52 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 25, 2026, 04:09 AM UTC

    This incident has been resolved.

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Major January 20, 2026 Carrier DPD France[Formerly Exapaq] Is Currently Unavailable - Start Time: 2026/01/19 1:23 PM UTC - End Time 2026/01/21 10:11 AM UTC 1d 4h Couriers Tracking System

Started Jan 20, 2026, 06:07 AM UTC· resolved Jan 21, 2026, 10:23 AM UTC

  1. investigating Jan 20, 2026, 06:07 AM UTC

    The Carrier DPD France (Formerly Exapaq) is currently available resulting in no tracking updates for associated shipments. We are investigating this further.

  2. investigating Jan 21, 2026, 10:23 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 21, 2026, 10:23 AM UTC

    This incident has been resolved.

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Minor January 5, 2026 Carrier Colissimo is currently unavailable (Slug: colissimo / la-poste-colissimo) - Start Time: 2026/01/05 3:02 UTC - End Time: 2026/01/05 06:00 UTC 6h 16m Couriers Tracking System

Started Jan 05, 2026, 03:33 AM UTC· resolved Jan 05, 2026, 09:49 AM UTC

  1. investigating Jan 05, 2026, 03:33 AM UTC

    The carrier Colissimo is currently unavailable resulting in no updates for the associated shipments. We will keep posted on further updates.

  2. resolved Jan 05, 2026, 09:49 AM UTC

    Colissimo is back to normal. The incident has been resolved.

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Major January 1, 2026 Carrier Colissimo is currently unavailable (Slug: colissimo / la-poste-colissimo) - Start Time: 2026/01/01 04:07:00 UTC - End Time: 2026/01/01 14:50:00 UTC 8h 38m Couriers Tracking System

Started Jan 01, 2026, 08:11 AM UTC· resolved Jan 01, 2026, 04:49 PM UTC

  1. investigating Jan 01, 2026, 08:11 AM UTC

    Carrier Colissimo is currently unavailable (Slug: colissimo / la-poste-colissimo) - Tracking requests will be delayed or unavailable.

  2. resolved Jan 01, 2026, 04:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 25, 2025 Carrier Allied Express is unavailable - Start Time - 2025/12/25 01:00:00 UTC - End Time - 2025/12/25 07:40:00 UTC 25m Couriers Tracking System

Started Dec 25, 2025, 07:43 AM UTC· resolved Dec 25, 2025, 08:08 AM UTC

  1. investigating Dec 25, 2025, 07:43 AM UTC

    Carrier Allied Express is unavailable. Shipment tracking is affected (Slug: alliedexpress).

  2. resolved Dec 25, 2025, 08:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 25, 2025 Carrier Canada Post is currently unstable - Start Time - 2025/12/25 05:06:00 UTC - End Time - 2025/12/26 04:00:00 UTC 22h 34m Couriers Shipping System

Started Dec 25, 2025, 05:44 AM UTC· resolved Dec 26, 2025, 04:19 AM UTC

  1. investigating Dec 25, 2025, 05:44 AM UTC

    Canada Post is currently unstable, and shipping label generation is affected.

  2. resolved Dec 26, 2025, 04:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 24, 2025 Carrier Colissimo is unstable - Start Time - 2025/12/23 13:40:00 UTC - End Time - 2025/12/24 11:30 UTC. 8m Couriers Shipping System

Started Dec 24, 2025, 01:54 PM UTC· resolved Dec 24, 2025, 02:02 PM UTC

  1. monitoring Dec 24, 2025, 01:54 PM UTC

    The Colissimo carrier was restored on 24 Dec 2025 at 11:30 UTC, and we are currently monitoring the results.

  2. monitoring Dec 24, 2025, 02:02 PM UTC

    The carrier has been successfully restored, and all services are fully operational.

  3. resolved Dec 24, 2025, 02:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 24, 2025 Carrier Colissimo is unstable - Start Time - 2025/12/23 13:40:00 UTC - End Time - 2025/12/24 11:30 UTC 7h 56m Couriers Tracking System, Couriers Shipping System

Started Dec 24, 2025, 05:39 AM UTC· resolved Dec 24, 2025, 01:36 PM UTC

  1. investigating Dec 24, 2025, 05:39 AM UTC

    Shipment tracking is affected for this carrier.

  2. investigating Dec 24, 2025, 05:43 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 24, 2025, 01:36 PM UTC

    The carrier has been successfully restored, and all services are fully operational.

Read the full incident report →

Major December 24, 2025 Carrier Canada Post is currently unstable - Start Time - 2025/12/23 17:10:00 UTC - End Time - 2025/12/24 23:20:00 UTC 1d Couriers Shipping System

Started Dec 24, 2025, 03:27 AM UTC· resolved Dec 25, 2025, 03:30 AM UTC

  1. investigating Dec 24, 2025, 03:27 AM UTC

    Carrier Canada Post is currently unstable, affecting shipping label creation within both AfterShip Shipping & Returns

  2. investigating Dec 24, 2025, 05:43 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 24, 2025, 02:03 PM UTC

    We are continuing to investigate this issue.

  4. resolved Dec 25, 2025, 03:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 22, 2025 The carrier DPD France [exapaq] (formerly exapaq) is unavailable - Start time 2025/12/22 at 14:30 UTC - End Time 12/23/2025, 05:46 UTC 14h 47m Couriers Tracking System

Started Dec 22, 2025, 03:44 PM UTC· resolved Dec 23, 2025, 06:31 AM UTC

  1. investigating Dec 22, 2025, 03:44 PM UTC

    The carrier DPD France [exapaq] (formerly exapaq) is unavailable resulting in no tracking updates.

  2. resolved Dec 23, 2025, 06:31 AM UTC

    The DPD France Carrier services are restored.

Read the full incident report →

Major December 22, 2025 Carrier Colissimo is unstable - Start Time 2025/12/22 05:10 UTC - End Time 2025-12-22 20:30 UTC 16h 39m Couriers Tracking System, Couriers Shipping System

Started Dec 22, 2025, 10:11 AM UTC· resolved Dec 23, 2025, 02:51 AM UTC

  1. investigating Dec 22, 2025, 10:11 AM UTC

    Carrier Colissimo is currently unstable. Label generation & Shipment tracking are both affected for this carrier.

  2. investigating Dec 22, 2025, 10:46 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 23, 2025, 02:51 AM UTC

    The carrier has recovered.

Read the full incident report →

Major December 5, 2025 Traffic Dropped Due to Cloudfare Issue - Start Time 2025/12/05 8:50 AM UTC 20m Support, Third party services

Started Dec 05, 2025, 09:22 AM UTC· resolved Dec 05, 2025, 09:42 AM UTC

  1. identified Dec 05, 2025, 09:22 AM UTC

    Because of cloudflare issue, our All traffic dropped over 90 percentage. Almost all products were affected and gradually recovering at the moment we are currently assessing the extent of the impact.

  2. monitoring Dec 05, 2025, 09:35 AM UTC

    The issue has been addressed with a fix, and we’re observing the results to ensure stability.

  3. resolved Dec 05, 2025, 09:42 AM UTC

    This incident has been resolved at 2025/12/05 9:25 AM UTC and the services have been fully restored

Read the full incident report →

Major December 2, 2025 Carrier DPD Poland [dpd-poland] Is Unavailable - Start time: 2025/12/02 16:16 UTC - End Time: 2025-12-04 10:30 UTC 1d 18h Couriers Tracking System

Started Dec 02, 2025, 04:56 PM UTC· resolved Dec 04, 2025, 11:33 AM UTC

  1. investigating Dec 02, 2025, 04:56 PM UTC

    The carrier DPD Poland (Slug: dpd-poland) API is unavailable resulting in no tracking updates.

  2. investigating Dec 03, 2025, 02:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 04, 2025, 11:33 AM UTC

    Carrier [dpd-poland] is now sharing tracking updates correctly and timely. The incident is now resolved.

Read the full incident report →

Major November 28, 2025 Carrier DPD Romania [dpd-ro] Is Unavailable - Start Time: 2025/11/28 9:00 UTC - End Time: 2025/12/11 13:47 UTC 12d 21h Couriers Tracking System

Started Nov 28, 2025, 04:36 PM UTC· resolved Dec 11, 2025, 02:02 PM UTC

  1. investigating Nov 28, 2025, 04:36 PM UTC

    The carrier DPD Romania (Slug: dpd-ro) API is unavailable resulting in no tracking updates.

  2. investigating Dec 01, 2025, 05:47 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 03, 2025, 05:32 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 04, 2025, 01:11 PM UTC

    We are continuing to investigate this issue.

  5. investigating Dec 11, 2025, 04:31 AM UTC

    We are continuing to investigate this issue.

  6. resolved Dec 11, 2025, 02:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025 AfterShip Tracking - Carrier [myhermes-uk] Is Unavailable - Start Time: 2025/11/25 10:29 AM UTC - End Time: 2025/12/02 10:06 AM UTC 7d 15h Couriers Tracking System

Started Nov 25, 2025, 02:35 PM UTC· resolved Dec 03, 2025, 06:00 AM UTC

  1. investigating Nov 25, 2025, 02:35 PM UTC

    Carrier - myhermes-uk is not available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.

  2. investigating Nov 27, 2025, 11:19 AM UTC

    Carrier - myhermes-uk is partially available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.

  3. investigating Dec 01, 2025, 05:47 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 03, 2025, 05:32 AM UTC

    We are continuing to investigate this issue.

  5. resolved Dec 03, 2025, 06:00 AM UTC

    This incident has been resolved at 2025-12-02 10:06:00 UTC and the services have been fully restored

Read the full incident report →

Major November 18, 2025 Cloudflare Outage Impacting Multiple AfterShip Services - Start Time: 2025/11/18 11:40 UTC - End Time: 2025/11/18 14:37 UTC 1h 26m Couriers Shipping System, Support, Third party services

Started Nov 18, 2025, 02:19 PM UTC· resolved Nov 18, 2025, 03:46 PM UTC

  1. investigating Nov 18, 2025, 02:19 PM UTC

    Due to Cloudflare outage, below AfterShip services were impacted: - Couriers Shipping System: royal-mail service unavailable. - AfterShip Help Centre page shows error - Email Marketing Newsletter redirection results in error

  2. investigating Nov 18, 2025, 03:16 PM UTC

    Cloudflare has implemented a fix and services are back to normal. AfterShip's impacted services - AfterShip Help Centre page and Email Marketing Newsletter redirection are working as intended are back to normal. Couriers Shipping System: royal-mail service is still unavailable. We will update as soon as Royal Mail services are back to normal

  3. monitoring Nov 18, 2025, 03:24 PM UTC

    The Royal Mail service is currently being restored. Most of the requests have been successfully processed and we are continuing to monitor the situation.

  4. resolved Nov 18, 2025, 03:46 PM UTC

    Couriers Shipping System: royal-mail service is back to normal and all requests are now being processed successfully.

Read the full incident report →

Minor November 15, 2025 AfterShip Shipping - Carrier JNE Is Unstable - Start Time: 2025/11/15 06:50 AM UTC - End time: 2025/11/15 15:44:34 UTC 13h 10m Third party services

Started Nov 15, 2025, 01:44 PM UTC· resolved Nov 16, 2025, 02:55 AM UTC

  1. investigating Nov 15, 2025, 01:44 PM UTC

    The Carrier JNE is unstable and labels are not generated. We are investigating further.

  2. resolved Nov 16, 2025, 02:55 AM UTC

    The carrier JNE was unstable resulting in label generation failure. The incident is now resolved and labels are being generated successfully.

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Notice November 10, 2025 AfterShip Shipping - DPD-UK Carrier Unstable [Start time - 12:20 UTC, End Time - 12:40 UTC] –

Started Nov 10, 2025, 06:30 AM UTC· resolved Nov 10, 2025, 06:30 AM UTC

  1. resolved Nov 10, 2025, 01:12 PM UTC

    The carrier DPD UK was unstable resulting in label generation failure. The incident is now resolved and labels are being generated successfully.

Read the full incident report →

Critical November 8, 2025 Chat Support Outage (Tool - Crisp) | Start Time: 2025/11/08 14:00 UTC - 2025/11/08 14:28 UTC 10m Third party services

Started Nov 08, 2025, 02:17 PM UTC· resolved Nov 08, 2025, 02:28 PM UTC

  1. investigating Nov 08, 2025, 02:17 PM UTC

    Our chat support provider (Crisp) is currently facing issues with their services. For any urgent queries, please reach out to us at [email protected]

  2. investigating Nov 08, 2025, 02:28 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 08, 2025, 02:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 6, 2025 EVRi (Slug: myhermes-uk) is unavailable. Start Time: 2025/11/06 14:32 UTC - End Time 2025.11.07 17:14 UTC 1h 3m Couriers Tracking System

Started Nov 06, 2025, 04:49 PM UTC· resolved Nov 06, 2025, 05:53 PM UTC

  1. identified Nov 06, 2025, 04:49 PM UTC

    The carrier EVRi (Slug: myhermes-uk) is currently unavailable.

  2. resolved Nov 06, 2025, 05:53 PM UTC

    The carrier has recovered.

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Major November 5, 2025 Purolator is unstable - Start Time: 2025/11/05 15:00 UTC - End Time: 2025/11/05 19:25 UTC 47m Couriers Shipping System

Started Nov 05, 2025, 06:40 PM UTC· resolved Nov 05, 2025, 07:27 PM UTC

  1. identified Nov 05, 2025, 06:40 PM UTC

    The carrier Puralator is currently unstable.

  2. identified Nov 05, 2025, 06:45 PM UTC

    The carrier Puralator is currently unstable.

  3. resolved Nov 05, 2025, 07:27 PM UTC

    The carrier has recovered.

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Critical November 3, 2025 Chat Support Outage (Tool - Crisp) | Start Time: 2025/11/03 14:00 UTC - End Time: 2025/11/03 14:25 UTC 9m Third party services

Started Nov 03, 2025, 02:20 PM UTC· resolved Nov 03, 2025, 02:29 PM UTC

  1. investigating Nov 03, 2025, 02:20 PM UTC

    Our chat support provider (Crisp) is currently facing issues with their services. For any urgent queries, please reach out to us at [email protected]

  2. identified Nov 03, 2025, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 03, 2025, 02:29 PM UTC

    This incident has been resolved.

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Minor October 29, 2025 DHL eCommerce UK Label Generation Failure - Start Time 2025/10/29 16:00 PM UTC - End time 2025/10/30 09:18 AM UTC 12h 55m Couriers Shipping System

Started Oct 29, 2025, 08:36 PM UTC· resolved Oct 30, 2025, 09:31 AM UTC

  1. investigating Oct 29, 2025, 08:36 PM UTC

    DHL eCommerce UK Services are unavailable, resulting in label generation failure. We are checking with the carrier and will post further updates.

  2. investigating Oct 30, 2025, 08:38 AM UTC

    The DHL eCommerce UK services are recovering. We will continue monitoring.

  3. investigating Oct 30, 2025, 08:54 AM UTC

    DHL eCommerce UK carrier's services are operational now.

  4. resolved Oct 30, 2025, 09:31 AM UTC

    This incident has been resolved.

Read the full incident report →