AfterShip incident

Traffic Dropped Due to Cloudfare Issue - Start Time 2025/12/05 8:50 AM UTC

Major Resolved View vendor source →

AfterShip experienced a major incident on December 5, 2025 affecting Support and Third party services, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:22 AM UTC
Resolved
Dec 05, 2025, 09:42 AM UTC
Duration
20m
Detected by Pingoru
Dec 05, 2025, 09:22 AM UTC

Affected components

SupportThird party services

Update timeline

  1. identified Dec 05, 2025, 09:22 AM UTC

    Because of cloudflare issue, our All traffic dropped over 90 percentage. Almost all products were affected and gradually recovering at the moment we are currently assessing the extent of the impact.

  2. monitoring Dec 05, 2025, 09:35 AM UTC

    The issue has been addressed with a fix, and we’re observing the results to ensure stability.

  3. resolved Dec 05, 2025, 09:42 AM UTC

    This incident has been resolved at 2025/12/05 9:25 AM UTC and the services have been fully restored