AfterShip incident

DHL eCommerce UK Label Generation Failure - Start Time 2025/10/29 16:00 PM UTC - End time 2025/10/30 09:18 AM UTC

Minor Resolved View vendor source →

AfterShip experienced a minor incident on October 29, 2025 affecting Couriers Shipping System, lasting 12h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 08:36 PM UTC
Resolved
Oct 30, 2025, 09:31 AM UTC
Duration
12h 55m
Detected by Pingoru
Oct 29, 2025, 08:36 PM UTC

Affected components

Couriers Shipping System

Update timeline

  1. investigating Oct 29, 2025, 08:36 PM UTC

    DHL eCommerce UK Services are unavailable, resulting in label generation failure. We are checking with the carrier and will post further updates.

  2. investigating Oct 30, 2025, 08:38 AM UTC

    The DHL eCommerce UK services are recovering. We will continue monitoring.

  3. investigating Oct 30, 2025, 08:54 AM UTC

    DHL eCommerce UK carrier's services are operational now.

  4. resolved Oct 30, 2025, 09:31 AM UTC

    This incident has been resolved.