AfterShip Outage History

AfterShip is up right now

AfterShip had 69 outages in the last 2 years totaling 745h 3m of downtime — averaging 2.8 incidents per month.

There were 69 AfterShip outages since August 8, 2025 totaling 745h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.aftershipstatus.com

Notice March 2, 2026

Chat Support Outage (Tool - Crisp) | Start Time: 2026/03/02 14:00 UTC - End Time: 2026/03/02 14:43 UTC.

Detected by Pingoru
Mar 02, 2026, 02:31 PM UTC
Resolved
Mar 02, 2026, 02:46 PM UTC
Duration
15m
Timeline · 2 updates
  1. investigating Mar 02, 2026, 02:31 PM UTC

    Our chat support provider (Crisp) is currently facing issues with their services. For any urgent queries, please reach out to us at [email protected]

  2. resolved Mar 02, 2026, 02:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 20, 2026

Carrier Correos de España is unavailable. Start Time - 2026/02/19 22:00 UTC - End Time - 2026/02/20 03:10 UTC

Detected by Pingoru
Feb 20, 2026, 02:21 AM UTC
Resolved
Feb 20, 2026, 03:34 AM UTC
Duration
1h 12m
Affected: Couriers Tracking System
Timeline · 2 updates
  1. investigating Feb 20, 2026, 02:21 AM UTC

    Carrier Correos de España (Slug: spain-correos-es) is unavailable.

  2. resolved Feb 20, 2026, 03:34 AM UTC

    This Incident has been resolved.

Read the full incident report →

Major January 28, 2026

Carrier DPD France (Slug: exapaq) is currently unavailable. Start Time:- 2026/01/28 13:00 UTC - End Time - 2026/01/29 11:10 UTC

Detected by Pingoru
Jan 28, 2026, 03:36 PM UTC
Resolved
Jan 29, 2026, 11:12 AM UTC
Duration
19h 36m
Affected: Couriers Tracking System
Timeline · 3 updates
  1. investigating Jan 28, 2026, 03:36 PM UTC

    Carrier DPD France (Slug: exapaq) is currently unavailable. Tracking updates may be affected.

  2. investigating Jan 28, 2026, 03:36 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 29, 2026, 11:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 27, 2026

USPS Label Generation Failure. Start Time - 2026/01/27 15:32 UTC - End Time - 2026/01/28 03:54 UTC

Detected by Pingoru
Jan 27, 2026, 04:36 PM UTC
Resolved
Jan 28, 2026, 06:02 AM UTC
Duration
13h 25m
Affected: Couriers Shipping System
Timeline · 3 updates
  1. investigating Jan 27, 2026, 04:36 PM UTC

    Users may receive a rate limit error while generating a label for USPS carrier. We are currently investigating this issue.

  2. identified Jan 27, 2026, 05:19 PM UTC

    We are working with USPS to resolve it as soon as possible.

  3. resolved Jan 28, 2026, 06:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 26, 2026

Carrier Asendia is currently unavailable (Slugs: asendia-de, asendia-hk, asendia-uk, asendia) - Start Time: 2026-01-25 06:30:00 AM UTC - End Time: 2026-01-27 07:46:00 AM UTC

Detected by Pingoru
Jan 26, 2026, 08:01 AM UTC
Resolved
Jan 27, 2026, 08:05 AM UTC
Duration
1d
Affected: Couriers Tracking System
Timeline · 2 updates
  1. investigating Jan 26, 2026, 08:01 AM UTC

    The carrier Asendia is currently unavailable, resulting in no updates for the associated shipments. We will keep you posted on further updates.

  2. resolved Jan 27, 2026, 08:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 25, 2026

Anomalies With TikTok Shop API Causing Increased Latency & Data Syncronization Issue. [Start time: 2026/01/25 8:50 AM UTC] - [End Time 2026/01/25 12:07 UTC]

Detected by Pingoru
Jan 25, 2026, 12:04 PM UTC
Resolved
Jan 25, 2026, 05:38 PM UTC
Duration
5h 34m
Affected: Third party services
Timeline · 2 updates
  1. identified Jan 25, 2026, 12:04 PM UTC

    We are currently experiencing widespread anomalies with the TTS API. TTS API 5xx errors and increased latency. This has further resulted in disruptions to data synchronization. We are working with the TTS team to get this resolved

  2. resolved Jan 25, 2026, 05:38 PM UTC

    This incident has now been resolved.

Read the full incident report →

Major January 25, 2026

Swiss Post is currently unavailable (Slug: swiss-post) - Start Time: 2026/01/24 9:30 PM UTC - End Time 2026/01/25 02:00:00 UTC

Detected by Pingoru
Jan 25, 2026, 03:35 AM UTC
Resolved
Jan 25, 2026, 04:09 AM UTC
Duration
34m
Affected: Couriers Tracking System
Timeline · 3 updates
  1. investigating Jan 25, 2026, 03:35 AM UTC

    Carrier Swiss-post is currently unavailable.

  2. investigating Jan 25, 2026, 03:52 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 25, 2026, 04:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 20, 2026

Carrier DPD France[Formerly Exapaq] Is Currently Unavailable - Start Time: 2026/01/19 1:23 PM UTC - End Time 2026/01/21 10:11 AM UTC

Detected by Pingoru
Jan 20, 2026, 06:07 AM UTC
Resolved
Jan 21, 2026, 10:23 AM UTC
Duration
1d 4h
Affected: Couriers Tracking System
Timeline · 3 updates
  1. investigating Jan 20, 2026, 06:07 AM UTC

    The Carrier DPD France (Formerly Exapaq) is currently available resulting in no tracking updates for associated shipments. We are investigating this further.

  2. investigating Jan 21, 2026, 10:23 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 21, 2026, 10:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026

Carrier Colissimo is currently unavailable (Slug: colissimo / la-poste-colissimo) - Start Time: 2026/01/05 3:02 UTC - End Time: 2026/01/05 06:00 UTC

Detected by Pingoru
Jan 05, 2026, 03:33 AM UTC
Resolved
Jan 05, 2026, 09:49 AM UTC
Duration
6h 16m
Affected: Couriers Tracking System
Timeline · 2 updates
  1. investigating Jan 05, 2026, 03:33 AM UTC

    The carrier Colissimo is currently unavailable resulting in no updates for the associated shipments. We will keep posted on further updates.

  2. resolved Jan 05, 2026, 09:49 AM UTC

    Colissimo is back to normal. The incident has been resolved.

Read the full incident report →

Major January 1, 2026

Carrier Colissimo is currently unavailable (Slug: colissimo / la-poste-colissimo) - Start Time: 2026/01/01 04:07:00 UTC - End Time: 2026/01/01 14:50:00 UTC

Detected by Pingoru
Jan 01, 2026, 08:11 AM UTC
Resolved
Jan 01, 2026, 04:49 PM UTC
Duration
8h 38m
Affected: Couriers Tracking System
Timeline · 2 updates
  1. investigating Jan 01, 2026, 08:11 AM UTC

    Carrier Colissimo is currently unavailable (Slug: colissimo / la-poste-colissimo) - Tracking requests will be delayed or unavailable.

  2. resolved Jan 01, 2026, 04:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 25, 2025

Carrier Allied Express is unavailable - Start Time - 2025/12/25 01:00:00 UTC - End Time - 2025/12/25 07:40:00 UTC

Detected by Pingoru
Dec 25, 2025, 07:43 AM UTC
Resolved
Dec 25, 2025, 08:08 AM UTC
Duration
25m
Affected: Couriers Tracking System
Timeline · 2 updates
  1. investigating Dec 25, 2025, 07:43 AM UTC

    Carrier Allied Express is unavailable. Shipment tracking is affected (Slug: alliedexpress).

  2. resolved Dec 25, 2025, 08:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 25, 2025

Carrier Canada Post is currently unstable - Start Time - 2025/12/25 05:06:00 UTC - End Time - 2025/12/26 04:00:00 UTC

Detected by Pingoru
Dec 25, 2025, 05:44 AM UTC
Resolved
Dec 26, 2025, 04:19 AM UTC
Duration
22h 34m
Affected: Couriers Shipping System
Timeline · 2 updates
  1. investigating Dec 25, 2025, 05:44 AM UTC

    Canada Post is currently unstable, and shipping label generation is affected.

  2. resolved Dec 26, 2025, 04:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 24, 2025

Carrier Colissimo is unstable - Start Time - 2025/12/23 13:40:00 UTC - End Time - 2025/12/24 11:30 UTC.

Detected by Pingoru
Dec 24, 2025, 01:54 PM UTC
Resolved
Dec 24, 2025, 02:02 PM UTC
Duration
8m
Affected: Couriers Shipping System
Timeline · 3 updates
  1. monitoring Dec 24, 2025, 01:54 PM UTC

    The Colissimo carrier was restored on 24 Dec 2025 at 11:30 UTC, and we are currently monitoring the results.

  2. monitoring Dec 24, 2025, 02:02 PM UTC

    The carrier has been successfully restored, and all services are fully operational.

  3. resolved Dec 24, 2025, 02:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 24, 2025

Carrier Colissimo is unstable - Start Time - 2025/12/23 13:40:00 UTC - End Time - 2025/12/24 11:30 UTC

Detected by Pingoru
Dec 24, 2025, 05:39 AM UTC
Resolved
Dec 24, 2025, 01:36 PM UTC
Duration
7h 56m
Affected: Couriers Tracking SystemCouriers Shipping System
Timeline · 3 updates
  1. investigating Dec 24, 2025, 05:39 AM UTC

    Shipment tracking is affected for this carrier.

  2. investigating Dec 24, 2025, 05:43 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 24, 2025, 01:36 PM UTC

    The carrier has been successfully restored, and all services are fully operational.

Read the full incident report →

Major December 24, 2025

Carrier Canada Post is currently unstable - Start Time - 2025/12/23 17:10:00 UTC - End Time - 2025/12/24 23:20:00 UTC

Detected by Pingoru
Dec 24, 2025, 03:27 AM UTC
Resolved
Dec 25, 2025, 03:30 AM UTC
Duration
1d
Affected: Couriers Shipping System
Timeline · 4 updates
  1. investigating Dec 24, 2025, 03:27 AM UTC

    Carrier Canada Post is currently unstable, affecting shipping label creation within both AfterShip Shipping & Returns

  2. investigating Dec 24, 2025, 05:43 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 24, 2025, 02:03 PM UTC

    We are continuing to investigate this issue.

  4. resolved Dec 25, 2025, 03:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 22, 2025

The carrier DPD France [exapaq] (formerly exapaq) is unavailable - Start time 2025/12/22 at 14:30 UTC - End Time 12/23/2025, 05:46 UTC

Detected by Pingoru
Dec 22, 2025, 03:44 PM UTC
Resolved
Dec 23, 2025, 06:31 AM UTC
Duration
14h 47m
Affected: Couriers Tracking System
Timeline · 2 updates
  1. investigating Dec 22, 2025, 03:44 PM UTC

    The carrier DPD France [exapaq] (formerly exapaq) is unavailable resulting in no tracking updates.

  2. resolved Dec 23, 2025, 06:31 AM UTC

    The DPD France Carrier services are restored.

Read the full incident report →

Major December 22, 2025

Carrier Colissimo is unstable - Start Time 2025/12/22 05:10 UTC - End Time 2025-12-22 20:30 UTC

Detected by Pingoru
Dec 22, 2025, 10:11 AM UTC
Resolved
Dec 23, 2025, 02:51 AM UTC
Duration
16h 39m
Affected: Couriers Tracking SystemCouriers Shipping System
Timeline · 3 updates
  1. investigating Dec 22, 2025, 10:11 AM UTC

    Carrier Colissimo is currently unstable. Label generation & Shipment tracking are both affected for this carrier.

  2. investigating Dec 22, 2025, 10:46 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 23, 2025, 02:51 AM UTC

    The carrier has recovered.

Read the full incident report →

Major December 5, 2025

Traffic Dropped Due to Cloudfare Issue - Start Time 2025/12/05 8:50 AM UTC

Detected by Pingoru
Dec 05, 2025, 09:22 AM UTC
Resolved
Dec 05, 2025, 09:42 AM UTC
Duration
20m
Affected: SupportThird party services
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:22 AM UTC

    Because of cloudflare issue, our All traffic dropped over 90 percentage. Almost all products were affected and gradually recovering at the moment we are currently assessing the extent of the impact.

  2. monitoring Dec 05, 2025, 09:35 AM UTC

    The issue has been addressed with a fix, and we’re observing the results to ensure stability.

  3. resolved Dec 05, 2025, 09:42 AM UTC

    This incident has been resolved at 2025/12/05 9:25 AM UTC and the services have been fully restored

Read the full incident report →

Major December 2, 2025

Carrier DPD Poland [dpd-poland] Is Unavailable - Start time: 2025/12/02 16:16 UTC - End Time: 2025-12-04 10:30 UTC

Detected by Pingoru
Dec 02, 2025, 04:56 PM UTC
Resolved
Dec 04, 2025, 11:33 AM UTC
Duration
1d 18h
Affected: Couriers Tracking System
Timeline · 3 updates
  1. investigating Dec 02, 2025, 04:56 PM UTC

    The carrier DPD Poland (Slug: dpd-poland) API is unavailable resulting in no tracking updates.

  2. investigating Dec 03, 2025, 02:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 04, 2025, 11:33 AM UTC

    Carrier [dpd-poland] is now sharing tracking updates correctly and timely. The incident is now resolved.

Read the full incident report →

Major November 28, 2025

Carrier DPD Romania [dpd-ro] Is Unavailable - Start Time: 2025/11/28 9:00 UTC - End Time: 2025/12/11 13:47 UTC

Detected by Pingoru
Nov 28, 2025, 04:36 PM UTC
Resolved
Dec 11, 2025, 02:02 PM UTC
Duration
12d 21h
Affected: Couriers Tracking System
Timeline · 6 updates
  1. investigating Nov 28, 2025, 04:36 PM UTC

    The carrier DPD Romania (Slug: dpd-ro) API is unavailable resulting in no tracking updates.

  2. investigating Dec 01, 2025, 05:47 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 03, 2025, 05:32 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 04, 2025, 01:11 PM UTC

    We are continuing to investigate this issue.

  5. investigating Dec 11, 2025, 04:31 AM UTC

    We are continuing to investigate this issue.

  6. resolved Dec 11, 2025, 02:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025

AfterShip Tracking - Carrier [myhermes-uk] Is Unavailable - Start Time: 2025/11/25 10:29 AM UTC - End Time: 2025/12/02 10:06 AM UTC

Detected by Pingoru
Nov 25, 2025, 02:35 PM UTC
Resolved
Dec 03, 2025, 06:00 AM UTC
Duration
7d 15h
Affected: Couriers Tracking System
Timeline · 5 updates
  1. investigating Nov 25, 2025, 02:35 PM UTC

    Carrier - myhermes-uk is not available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.

  2. investigating Nov 27, 2025, 11:19 AM UTC

    Carrier - myhermes-uk is partially available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.

  3. investigating Dec 01, 2025, 05:47 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 03, 2025, 05:32 AM UTC

    We are continuing to investigate this issue.

  5. resolved Dec 03, 2025, 06:00 AM UTC

    This incident has been resolved at 2025-12-02 10:06:00 UTC and the services have been fully restored

Read the full incident report →

Major November 18, 2025

Cloudflare Outage Impacting Multiple AfterShip Services - Start Time: 2025/11/18 11:40 UTC - End Time: 2025/11/18 14:37 UTC

Detected by Pingoru
Nov 18, 2025, 02:19 PM UTC
Resolved
Nov 18, 2025, 03:46 PM UTC
Duration
1h 26m
Affected: Couriers Shipping SystemSupportThird party services
Timeline · 4 updates
  1. investigating Nov 18, 2025, 02:19 PM UTC

    Due to Cloudflare outage, below AfterShip services were impacted: - Couriers Shipping System: royal-mail service unavailable. - AfterShip Help Centre page shows error - Email Marketing Newsletter redirection results in error

  2. investigating Nov 18, 2025, 03:16 PM UTC

    Cloudflare has implemented a fix and services are back to normal. AfterShip's impacted services - AfterShip Help Centre page and Email Marketing Newsletter redirection are working as intended are back to normal. Couriers Shipping System: royal-mail service is still unavailable. We will update as soon as Royal Mail services are back to normal

  3. monitoring Nov 18, 2025, 03:24 PM UTC

    The Royal Mail service is currently being restored. Most of the requests have been successfully processed and we are continuing to monitor the situation.

  4. resolved Nov 18, 2025, 03:46 PM UTC

    Couriers Shipping System: royal-mail service is back to normal and all requests are now being processed successfully.

Read the full incident report →

Minor November 15, 2025

AfterShip Shipping - Carrier JNE Is Unstable - Start Time: 2025/11/15 06:50 AM UTC - End time: 2025/11/15 15:44:34 UTC

Detected by Pingoru
Nov 15, 2025, 01:44 PM UTC
Resolved
Nov 16, 2025, 02:55 AM UTC
Duration
13h 10m
Affected: Third party services
Timeline · 2 updates
  1. investigating Nov 15, 2025, 01:44 PM UTC

    The Carrier JNE is unstable and labels are not generated. We are investigating further.

  2. resolved Nov 16, 2025, 02:55 AM UTC

    The carrier JNE was unstable resulting in label generation failure. The incident is now resolved and labels are being generated successfully.

Read the full incident report →

Critical November 8, 2025

Chat Support Outage (Tool - Crisp) | Start Time: 2025/11/08 14:00 UTC - 2025/11/08 14:28 UTC

Detected by Pingoru
Nov 08, 2025, 02:17 PM UTC
Resolved
Nov 08, 2025, 02:28 PM UTC
Duration
10m
Affected: Third party services
Timeline · 3 updates
  1. investigating Nov 08, 2025, 02:17 PM UTC

    Our chat support provider (Crisp) is currently facing issues with their services. For any urgent queries, please reach out to us at [email protected]

  2. investigating Nov 08, 2025, 02:28 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 08, 2025, 02:28 PM UTC

    This incident has been resolved.

Read the full incident report →