AfterShip incident

AfterShip Tracking - Carrier [myhermes-uk] Is Unavailable - Start Time: 2025/11/25 10:29 AM UTC - End Time: 2025/12/02 10:06 AM UTC

Minor Resolved View vendor source →

AfterShip experienced a minor incident on November 25, 2025 affecting Couriers Tracking System, lasting 7d 15h. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 02:35 PM UTC
Resolved
Dec 03, 2025, 06:00 AM UTC
Duration
7d 15h
Detected by Pingoru
Nov 25, 2025, 02:35 PM UTC

Affected components

Couriers Tracking System

Update timeline

  1. investigating Nov 25, 2025, 02:35 PM UTC

    Carrier - myhermes-uk is not available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.

  2. investigating Nov 27, 2025, 11:19 AM UTC

    Carrier - myhermes-uk is partially available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.

  3. investigating Dec 01, 2025, 05:47 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 03, 2025, 05:32 AM UTC

    We are continuing to investigate this issue.

  5. resolved Dec 03, 2025, 06:00 AM UTC

    This incident has been resolved at 2025-12-02 10:06:00 UTC and the services have been fully restored