AfterShip incident

Carrier DPD France[Formerly Exapaq] Is Currently Unavailable - Start Time: 2026/01/19 1:23 PM UTC - End Time 2026/01/21 10:11 AM UTC

Major Resolved View vendor source →

AfterShip experienced a major incident on January 20, 2026 affecting Couriers Tracking System, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 06:07 AM UTC
Resolved
Jan 21, 2026, 10:23 AM UTC
Duration
1d 4h
Detected by Pingoru
Jan 20, 2026, 06:07 AM UTC

Affected components

Couriers Tracking System

Update timeline

  1. investigating Jan 20, 2026, 06:07 AM UTC

    The Carrier DPD France (Formerly Exapaq) is currently available resulting in no tracking updates for associated shipments. We are investigating this further.

  2. investigating Jan 21, 2026, 10:23 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 21, 2026, 10:23 AM UTC

    This incident has been resolved.