AfterShip incident

AfterShip Shipping - Carrier JNE Is Unstable - Start Time: 2025/11/15 06:50 AM UTC - End time: 2025/11/15 15:44:34 UTC

Minor Resolved View vendor source →

AfterShip experienced a minor incident on November 15, 2025 affecting Third party services, lasting 13h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2025, 01:44 PM UTC
Resolved
Nov 16, 2025, 02:55 AM UTC
Duration
13h 10m
Detected by Pingoru
Nov 15, 2025, 01:44 PM UTC

Affected components

Third party services

Update timeline

  1. investigating Nov 15, 2025, 01:44 PM UTC

    The Carrier JNE is unstable and labels are not generated. We are investigating further.

  2. resolved Nov 16, 2025, 02:55 AM UTC

    The carrier JNE was unstable resulting in label generation failure. The incident is now resolved and labels are being generated successfully.