Actionstep incident

Scheduled Maintenance - all regions

Resolved after 4 days 6 hours, on September 9, 2015.

completed Sep 13, 2015, 08:52 AM UTC

All systems are go. Sorry for any inconvenience caused by the overrun in time.

Started
Sep 09, 2015, 02:37 AM UTC
Resolved
Sep 13, 2015, 08:52 AM UTC
Duration
4d 6h
Detected by Pingoru
Sep 09, 2015, 02:37 AM UTC

Update timeline

  1. scheduled Sep 09, 2015, 02:37 AM UTC

    Actionstep will be unavailable for up to one hour as we perform scheduled maintenance on our authentication servers.

  2. in progress Sep 13, 2015, 07:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress Sep 13, 2015, 07:53 AM UTC

    Scheduled Maintenance is taking longer than expected but progressing well. We expect the outage to take an extra half an hour to complete.

  4. in progress Sep 13, 2015, 08:31 AM UTC

    Nearly there folks - another 15 minutes and we'll be back online. We're sorry for the delay.

  5. in progress Sep 13, 2015, 08:47 AM UTC

    We apologise for the delay - we're definitely on the home stretch. Will update again in 15 minutes.

  6. monitoring Sep 13, 2015, 08:50 AM UTC

    The maintenance has been completed, we are now verifying that all systems are go.

  7. completed Sep 13, 2015, 08:52 AM UTC

    All systems are go. Sorry for any inconvenience caused by the overrun in time.

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