Accurx experienced a minor incident on October 7, 2026 affecting Accurx Desktop Toolbar, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 02:38 PM UTC
Status: Investigating We've received some reports of a recent issue where users may see a blank white screen when composing a message. We're currently investigating this and will provide an update shortly. Affected components Accurx Desktop Toolbar (Degraded performance)
- resolved Oct 09, 2026, 10:49 AM UTC
Status: Resolved Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Desktop Toolbar (Operational)