Accurx experienced a minor incident on October 6, 2026 affecting Accurx Mobile and Accurx Scribe, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2026, 05:39 PM UTC
Status: Investigating We're currently aware of an issue affecting Accurx Scribe where the Scribe screen may get stuck on a persistent spinning wheel. We're investigating this now and will provide an update shortly. Affected components Accurx Mobile (Degraded performance) Accurx Scribe (Degraded performance)
- resolved Oct 06, 2026, 06:20 PM UTC
Status: Resolved Thank you for your patience, and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems with Scribe, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected] Affected components Accurx Mobile (Operational) Accurx Scribe (Operational)