Accurx incident

Inbox slowness after sending large batch messages

Ongoing since 09:26 AM UTC, affecting Accurx Desktop Toolbar.

investigating Oct 28, 2026, 09:26 AM UTC

Some practices are experiencing a very slow or unresponsive inbox after sending large batch messages, which can prevent them from opening patient triage requests. We are investigating the issue and we apologise for the inconvenience this has caused.

Started
Oct 28, 2026, 09:26 AM UTC
Resolved
Ongoing
Duration
● 10m
Detected by Pingoru
Oct 28, 2026, 09:26 AM UTC

Affected components

Accurx Desktop Toolbar

Update timeline

  1. investigating Oct 28, 2026, 09:26 AM UTC

    Some practices are experiencing a very slow or unresponsive inbox after sending large batch messages, which can prevent them from opening patient triage requests. We are investigating the issue and we apologise for the inconvenience this has caused.

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