1Password experienced a minor incident on July 1, 2025 affecting 1Password.com website and 1Password.com website and 1 more component, lasting 21h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 01, 2025, 05:31 PM UTC
We’ve identified an issue with a 3rd party provider causing delays on the processing of submissions on the 1Password marketing forms. Our team is currently investigating the issue with our 3rd party provider. In the meantime, expect delays in our automated responses, and if you need to speak with someone now, please contact [email protected]. Forms affected: -Webinars -Content Downloads -Newsletters -Contact Sales
- resolved Jul 02, 2025, 03:17 PM UTC
Our 3rd party provider deployed a fix and we are no longer seeing delays in submission processing. This incident has been resolved.