1Password experienced a major incident on May 16, 2026, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 16, 2026, 03:51 PM UTC
Files can not be uploaded or downloaded, and images may not be loading properly. Pages within the application may not be loading. Some integrations and workflows may have experienced errors. This issue affects the US and EU regions. Our engineering team is currently investigating.
- identified May 16, 2026, 05:33 PM UTC
The issue has been identified, and our engineers are working on a fix.
- monitoring May 16, 2026, 05:46 PM UTC
Issues with file uploads and downloads, pages not loading, and errors affecting some integrations and workflows are now resolved. Customers may still experience issues with images loading properly, and our engineering team is actively working to resolve them. We expect further progress and resolution later today. The issue affected both the US and EU regions.
- resolved May 16, 2026, 08:36 PM UTC
This incident has been resolved.