1Password incident

SSO sign-in failing on some attempts for some users

Major Resolved View vendor source →

1Password experienced a major incident on April 13, 2026 affecting SSO (Single Sign On) and SSO (Single Sign On) and 1 more component, lasting 8d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 05:24 PM UTC
Resolved
Apr 22, 2026, 03:17 PM UTC
Duration
8d 21h
Detected by Pingoru
Apr 13, 2026, 05:24 PM UTC

Affected components

SSO (Single Sign On)SSO (Single Sign On)SSO (Single Sign On)SSO (Single Sign On)

Update timeline

  1. monitoring Apr 13, 2026, 05:24 PM UTC

    SSO is experiencing degraded functionality because of an upstream provider. We are monitoring, and users may need to retry when authenticating with their IdP.

  2. monitoring Apr 15, 2026, 03:49 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Apr 17, 2026, 03:07 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 22, 2026, 03:17 PM UTC

    This incident has been resolved.