1Password incident

Login and Sync Issues

Critical Resolved View vendor source →
Started
Apr 27, 2026, 02:54 PM UTC
Resolved
Apr 28, 2026, 06:00 PM UTC
Duration
1d 3h
Detected by Pingoru
Apr 27, 2026, 02:54 PM UTC

Affected components

1Password.com websiteSign inSign upSyncing items between your devicesSaving password and other itemsAccess to passwords and other itemsBillingAdmin consoleSSO (Single Sign On)Multi-factor Authentication (MFA)Command Line Interface (CLI)1Password ConnectService AccountsPartnership APIEvents API and ReportingItem SharingUser & Group Provisioning

Update timeline

  1. investigating Apr 27, 2026, 02:54 PM UTC

    We are currently investigating an issue causing errors and increased latency across our services. Customers may experience failures or delays when logging in and syncing, including via CLI.

  2. investigating Apr 27, 2026, 03:08 PM UTC

    Our teams continue to investigate an issue causing errors and increased latency across our services. Customers may experience failures or delays when logging in and syncing, including via CLI. We are actively working to identify the root cause and will provide further updates as more information becomes available.

  3. identified Apr 27, 2026, 03:22 PM UTC

    We are seeing signs of recovery for the issue causing errors and increased latency across our services. Some customers may still experience intermittent failures or delays when logging in and syncing, including via CLI. Our teams continue to monitor the situation closely.

  4. monitoring Apr 27, 2026, 03:41 PM UTC

    Service has largely recovered, and we are continuing to monitor the situation closely. Some customers may still experience intermittent issues with login and syncing, including via CLI.

  5. monitoring Apr 27, 2026, 05:09 PM UTC

    Traffic levels have returned to normal and service performance has stabilized. We are continuing to monitor to ensure full recovery.

  6. resolved Apr 28, 2026, 06:00 PM UTC

    This incident has been resolved.

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