1Password incident

Device Trust Authentication Service Experiencing Timeout Errors

Critical Resolved View vendor source →

1Password experienced a critical incident on June 11, 2026 affecting Device Trust Authentication Service, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 09:49 PM UTC
Resolved
Jun 12, 2026, 11:18 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 11, 2026, 09:49 PM UTC

Affected components

Device Trust Authentication Service

Update timeline

  1. investigating Jun 11, 2026, 09:49 PM UTC

    We are currently investigating an issue affecting the Device Trust Authentication Service. Customers may experience timeouts or receive 503 responses when attempting to authenticate with Device Trust. Our team is actively working to identify the cause and restore normal service as quickly as possible.

  2. investigating Jun 11, 2026, 10:02 PM UTC

    Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service.

  3. investigating Jun 11, 2026, 10:17 PM UTC

    Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Customers may experience authentication failures, timeouts, or 503 errors when attempting to authenticate with Device Trust. At this time, there is no significant change in impact or scope to report. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.

  4. investigating Jun 11, 2026, 10:32 PM UTC

    Authentication services have recovered, and our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.

  5. monitoring Jun 11, 2026, 10:47 PM UTC

    Our teams have identified a cause of the issues affecting the Device Trust Authentication Service and have taken steps to provide relief. We are seeing improved service performance and are continuing to monitor the situation closely to ensure stability. We will provide further updates as needed.

  6. resolved Jun 12, 2026, 11:18 PM UTC

    This incident has been resolved.