Zip Outage History

Zip is up right now

There were 3 Zip outages since February 12, 2026 totaling 2h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ziphq.com

Minor April 30, 2026

Zip Platform Experiencing Degraded Performance

Detected by Pingoru
Apr 30, 2026, 09:11 PM UTC
Resolved
Apr 30, 2026, 09:51 PM UTC
Duration
40m
Affected: Zip Web AppZip DashboardZip Public APIsZip Procure-to-PayZip Webhook EventsZip IntakeZip PaymentsZip RequestsZip IntegrationsZip Vendor CardsZip NotificationsZip Vendor PortalZip Data Export
Timeline · 3 updates
  1. investigating Apr 30, 2026, 09:11 PM UTC

    Zip is experiencing some issues with performance across the product resulting in slow page loads. You may experience performance issues during this time. The team is currently investigating for a root cause.

  2. monitoring Apr 30, 2026, 09:22 PM UTC

    The team has deployed a fix and is currently monitoring the status of the platform.

  3. resolved Apr 30, 2026, 09:51 PM UTC

    The Zip team has fully resolved this incident. Thank you for your patience as we got to the bottom of the issue. If you are continuing to experience any performance issues, please reach out to [email protected] for further assistance.

Read the full incident report →

Major March 10, 2026

Zip Global Search Indexing Degredation

Detected by Pingoru
Mar 10, 2026, 04:29 PM UTC
Resolved
Mar 10, 2026, 06:01 PM UTC
Duration
1h 31m
Timeline · 2 updates
  1. investigating Mar 10, 2026, 04:29 PM UTC

    Engineering is currently investigating an issue with the Global Search indexing, where some results may not appear. Aiming to restore global search feature as soon as possible. In the meantime, please use Request Search directly when searching for requests. We will post here as soon as we have any updates. Thank you, Zip Support

  2. resolved Mar 10, 2026, 06:01 PM UTC

    Update: The issue impacting Global Search indexing has now been resolved. Global Search results should be returning as expected. If you continue to experience any issues or notice missing results, please submit a Support ticket so our team can investigate further. Thank you for your patience while we worked through this, Zip Support

Read the full incident report →

Critical February 12, 2026

Zip Platform instability caused by AWS EC2 errors

Detected by Pingoru
Feb 12, 2026, 09:50 PM UTC
Resolved
Feb 12, 2026, 09:59 PM UTC
Duration
8m
Affected: Zip Web AppZip DashboardZip Public APIsZip Procure-to-PayZip Webhook EventsZip IntakeZip PaymentsZip RequestsZip IntegrationsZip Vendor CardsZip NotificationsZip Vendor PortalZip Data Export
Timeline · 3 updates
  1. investigating Feb 12, 2026, 09:50 PM UTC

    Zip is experiencing an issue which is preventing access to the platform. The team is currently investigating for a root cause.

  2. monitoring Feb 12, 2026, 09:57 PM UTC

    The team has deployed a fix and is currently monitoring the status of the platform.

  3. resolved Feb 12, 2026, 09:59 PM UTC

    The Zip team has fully resolved this incident. Thank you for your patience as we got to the bottom of the issue. If you are still experiencing any issues please reach out to [email protected] for further assistance.

Read the full incident report →

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