Zip incident

Zip Global Search Indexing Degredation

Resolved after 1 hour 31 minutes, on March 10, 2026.

resolved Mar 10, 2026, 06:01 PM UTC

Update: The issue impacting Global Search indexing has now been resolved. Global Search results should be returning as expected. If you continue to experience any issues or notice missing results, please submit a Support ticket so our team can investigate further. Thank you for your patience while we worked through this, Zip Support

Started
Mar 10, 2026, 04:29 PM UTC
Resolved
Mar 10, 2026, 06:01 PM UTC
Duration
1h 31m
Detected by Pingoru
Mar 10, 2026, 04:29 PM UTC

Update timeline

  1. investigating Mar 10, 2026, 04:29 PM UTC

    Engineering is currently investigating an issue with the Global Search indexing, where some results may not appear. Aiming to restore global search feature as soon as possible. In the meantime, please use Request Search directly when searching for requests. We will post here as soon as we have any updates. Thank you, Zip Support

  2. resolved Mar 10, 2026, 06:01 PM UTC

    Update: The issue impacting Global Search indexing has now been resolved. Global Search results should be returning as expected. If you continue to experience any issues or notice missing results, please submit a Support ticket so our team can investigate further. Thank you for your patience while we worked through this, Zip Support

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