Zip incident

Disrupted MFA log-in services

Notice Resolved View vendor source →

Zip experienced a notice incident on August 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 03:45 PM UTC
Resolved
Aug 10, 2026, 01:00 PM UTC
Duration
—
Detected by Pingoru
Aug 10, 2026, 03:45 PM UTC

Update timeline

  1. resolved Aug 10, 2026, 03:45 PM UTC

    Our team noticed an increase in reports of users with MFA issues logging in. We identified an issue with our SMS delivery service and have since resolved it. We are monitoring to ensure full restoration of services.