Zip incident

Unexpected Rate Limiting Responses in Zip REST API Calls

Zip is currently experiencing a major incident affecting Zip Public APIs and Zip Integrations, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 05:44 PM UTC
Resolved
Ongoing
Duration
● 3h 51m
Detected by Pingoru
Jun 02, 2026, 05:44 PM UTC

Affected components

Zip Public APIsZip Integrations

Update timeline

  1. investigating Jun 02, 2026, 05:44 PM UTC

    The team is currently investigating reports of unexpected 429 rate-limiting responses to calls made to the Zip REST API.

  2. monitoring Jun 02, 2026, 06:46 PM UTC

    The team has deployed a change that should have mitigated the effects of the incident, and is currently monitoring customer instances.