Zip incident

Unexpected Rate Limiting Responses in Zip REST API Calls

Notice Resolved View vendor source →

Zip experienced a notice incident on June 2, 2026 affecting Zip Public APIs and Zip Integrations, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 05:44 PM UTC
Resolved
Jun 02, 2026, 08:30 PM UTC
Duration
2h 45m
Detected by Pingoru
Jun 02, 2026, 05:44 PM UTC

Affected components

Zip Public APIsZip Integrations

Update timeline

  1. investigating Jun 02, 2026, 05:44 PM UTC

    The team is currently investigating reports of unexpected 429 rate-limiting responses to calls made to the Zip REST API.

  2. monitoring Jun 02, 2026, 06:46 PM UTC

    The team has deployed a change that should have mitigated the effects of the incident, and is currently monitoring customer instances.

  3. resolved Jun 03, 2026, 12:28 AM UTC

    This incident has been resolved.