Resolved after 8 minutes, affecting Zip Web App and Zip Dashboard and 1 more, on February 12, 2026.
The Zip team has fully resolved this incident. Thank you for your patience as we got to the bottom of the issue. If you are still experiencing any issues please reach out to [email protected] for further assistance.
Affected components
Update timeline
- investigating Feb 12, 2026, 09:50 PM UTC
Zip is experiencing an issue which is preventing access to the platform. The team is currently investigating for a root cause.
- monitoring Feb 12, 2026, 09:57 PM UTC
The team has deployed a fix and is currently monitoring the status of the platform.
- resolved Feb 12, 2026, 09:59 PM UTC
The Zip team has fully resolved this incident. Thank you for your patience as we got to the bottom of the issue. If you are still experiencing any issues please reach out to [email protected] for further assistance.
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