Resolved after 40 minutes, affecting Zip Web App and Zip Dashboard and 1 more, on April 30, 2026.
The Zip team has fully resolved this incident. Thank you for your patience as we got to the bottom of the issue. If you are continuing to experience any performance issues, please reach out to [email protected] for further assistance.
Affected components
Update timeline
- investigating Apr 30, 2026, 09:11 PM UTC
Zip is experiencing some issues with performance across the product resulting in slow page loads. You may experience performance issues during this time. The team is currently investigating for a root cause.
- monitoring Apr 30, 2026, 09:22 PM UTC
The team has deployed a fix and is currently monitoring the status of the platform.
- resolved Apr 30, 2026, 09:51 PM UTC
The Zip team has fully resolved this incident. Thank you for your patience as we got to the bottom of the issue. If you are continuing to experience any performance issues, please reach out to [email protected] for further assistance.
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