Zeronet NZ Outage History

The issue has been identified and implemented a change to rectify this. The root cause has been identified and we have started to see landlines registering. Next update at 11:30 am.

The issue has been identified, and we are still actively working with our upstream provider to provide a resolution as soon as possible. We are starting to see some services come back online, and we will continue to provide updates as the outage progresses. We appreciate your patience while we work on resolving this.

We're continuing to work with our upstream provider to restore full service. Some services are coming back online, and we will continue to provide updates as the resolution progresses. We appreciate your patience while we work on resolving this.

The issue affecting inbound and outbound calls has been identified. While it was previously reported as resolved, the issue persists and is being addressed by our upstream provider. We apologise for the inconvenience and will provide updates as progress is made.

We have identified the issue is still ongoing affecting both outbound and inbound calls. We apologise for the inconvenience caused and will keep you updated as more information becomes available.

We are currently aware of an outage affecting some Zeronet broadband customers in the West Auckland region. Customers may be experiencing difficulties connecting to the internet. Our upstream technicians are on-site and continuing restoration work. Estimated Time of Restoration: Sunday 22 February, 5:22 AM We apologise for the inconvenience and appreciate your patience while this is being resolved. Please do not factory reset your router during this outage, as this will not restore your connection. If your service is still not working once the outage has been resolved, please try power cycling your router. We will continue to monitor the outage, and a further update will be provided Sunday morning at 8:00 AM.

The outage affecting some Zeronet broadband customers in the West Auckland region remains unresolved at this time. Upstream technicians remain on-site and are continuing restoration work. We are actively monitoring the situation and will provide further updates as soon as more information becomes available. We sincerely apologise for the ongoing inconvenience and appreciate your continued patience. Please remember not to factory reset your router during this outage. If your service does not work once the outage has been resolved, please try power cycling your router. A further update will be provided Sunday morning at 10:00 AM.