Zeronet NZ incident

Multiple Auckland Mobile Sites Down

Zeronet NZ is currently experiencing a major incident affecting Data and Calling and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 03:09 AM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
May 26, 2026, 03:09 AM UTC

Affected components

DataCallingText Messaging (SMS)

Update timeline

  1. investigating May 26, 2026, 03:09 AM UTC

    We're currently investigating an issue affecting mobile services across multiple Auckland sites. Customers in affected areas may be experiencing loss or degradation of voice, data, or SMS. Our upstream provider is actively working to identify the root cause. We'll share a further update as soon as we have more information. We apologise for any inconvenience caused.