Zenoti experienced a minor incident on July 23, 2026 affecting Zenoti-AMRS11, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 05:15 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS11, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- investigating Jul 23, 2026, 05:34 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 05:54 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- investigating Jul 23, 2026, 06:10 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 06:28 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 06:44 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 06:58 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 07:15 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- investigating Jul 23, 2026, 07:30 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 07:49 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- investigating Jul 23, 2026, 08:08 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- monitoring Jul 23, 2026, 08:23 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Jul 23, 2026, 08:32 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.