Zenoti incident

Issue with Guest Search on EMEA02

Notice Resolved View vendor source →
Started
Apr 21, 2026, 01:11 PM UTC
Resolved
Apr 21, 2026, 01:56 PM UTC
Duration
44m
Detected by Pingoru
Apr 21, 2026, 01:11 PM UTC

Affected components

Zenoti-EMEA02

Update timeline

  1. investigating Apr 21, 2026, 01:11 PM UTC

    We are receiving reports of guest search not working in some cases for the customers hosted on EMEA02. Our team is actively working on identifying the issue and sort it ASAP. Other functions of the application are working fine at this point.

  2. identified Apr 21, 2026, 01:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 21, 2026, 01:56 PM UTC

    This incident has been resolved.

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